Engagement Manager

Engagement Manager

Siro is seeking an Engagement Manager to own Siro deployments with our Enterprise field sales teams. The ideal candidate will have a strong track record of managing complex projects, exceptional stakeholder management skills, and a passion for driving customer success.

Responsibilities

• Plan and execute large customer pilots lasting 60-90 days, collaborating with Account Executives
• Ensure all levels of customers receive value from Siro
• Manage external and internal stakeholder relationships
• Develop technical expertise in real-world applications of LLMs
• Partner internally with Solutions Eng and Data Science to explore and deepen enterprise value
• Directly partner with Enterprise Account Executives for each engagement
• Travel ~10-15% of the time to customer sites

Requirements

• Open to various backgrounds, but most interested in ~2+ years of customer-facing experience where you've had full ownership of customer or partner outcomes
• Experience in roles such as B2B SaaS Customer Success, Consulting, or Account Management
• Strong communication skills, both verbal and visual, with the ability to synthesize and clearly articulate data to both internal and external audiences
• Ability to manage multiple teams and stakeholders while meeting project deadlines and achieving successful adoption and results for the customer
• Proactive and ambitious, with a creative approach to problem-solving and a strong sense of ownership

Qualifications

• Must love winning as a team player
• Track record of exceptional performance managing deployments of software or other change management across multiple teams and stakeholders
• Experience at a fast-growing startup is a plus

Benefits

• Flexible work schedule
• Competitive compensation package
• Health insurance benefits
• Professional development opportunities

Pay

• $100K - $120K annually

Schedule

• Full-time role in New York City

Company Information

Siro is a fast-growing startup that redefines how field sales teams learn, perform, and win. We integrate with systems like Salesforce to analyze thousands of in-person sales conversations and surface insights, automate workflows, and drive better outcomes across the org. We are backed by world-class investors and trusted by leading home-improvement, retail, hospitality, and automotive brands. We are committed to creating a diverse and inclusive environment and providing equal employment opportunities to all applicants.