Engagement Manager

About the role

The Engagement Manager at Diversified is responsible for leading client engagements from pre-sales through delivery, ensuring high-quality consulting services that drive client success. This role operates as a hybrid position, combining engagement delivery with commercial pre-sales support—partnering with Sales, Proposal Management, and cross-functional teams to develop winning proposals and ensure seamless execution from pursuit through project completion.

What to Expect at Diversified

If you're ready to grow, create, and make an impact, Diversified is the place to do it. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation.

How You’ll Contribute

• Lead end-to-end Advisory Services engagements from discovery through final deliverables
• Serve as a primary client interface, building strong relationships and ensuring satisfaction
• Facilitate discovery sessions, gather requirements, and develop client-ready deliverables and narratives
• Manage timelines, milestones, risks, and overall engagement health
• Ensure delivery quality, alignment to scope, and adherence to budget and objectives
• Support development of proposals, SOWs, and executive summaries aligned to client needs and Advisory offerings
• Contribute to RFP, RFI, and RFQ responses, ensuring alignment across technical, commercial, and delivery inputs
• Collaborate with Proposal Managers to shape narrative and ensure compliant, high-quality submissions
• Work with Account Executives to translate client requirements into actionable engagement strategies
• Facilitate internal kickoff and review processes to align stakeholders prior to submission
• Validate scope, assumptions, and resource plans to ensure proposals are accurate and achievable
• Coordinate across Sales, Engineering, Finance, Legal, and PMO
• Align stakeholders on scope, deliverables, timelines, and resources
• Ensure consistent communication and accountability
• Develop and maintain project plans and schedules
• Cook up resources to meet engagement objectives
• Maintain progress and manage risks effectively
• Support Sales in advancing opportunities and expanding accounts
• Contribute to proposal strategy and solution positioning
• Identify follow-on work opportunities

Required Skills/Qualifications

• Bachelor’s degree in Business, Engineering, or related field (MBA preferred)
• 5+ years of experience in consulting, client services, or engagement management
• Experience supporting proposals or pre-sales processes
• Strong project management and communication skills
• Ability to balance pre-sales strategy and delivery execution
• Strong collaboration and stakeholder management skills
• Client-focused with strong business acumen
• Detail-oriented with excellent organization and prioritization