Energy Solutions New Construction Program Administrator

Assists Co-op members who wish to build or renovate energy-efficient residential, commercial, or municipal buildings. Provides advice, advocacy, technical assistance, and administers programs and incentives through the NHSaves statewide energy efficiency program. Monitors new construction activity, connects with decision makers, and influences energy-efficient decisions while ensuring regulatory compliance.

Responsibilities

• Track and engage with new construction projects in Co-op service territory to influence energy efficiency decisions and make incentives available to members.
• Build active relationships with key stakeholders, including developers, contractors, building owners, architects, planners, lenders, owners, and tenants.
• Ensure reporting compliance requirements to Co-op Management, Board of Directors, and the Public Utilities Commission by completing required paperwork and updating data tracking systems.
• Work closely with Key Accounts Advisor to build relationships with stakeholders and ensure excellent member service.
• Establish and maintain positive member relations by resolving issues in a timely and satisfactory manner.
• Develop program procedures and training and communicate them effectively with Co-op staff.
• Collaborate with other NHSaves Utilities to ensure best practices and program consistency.
• Promote quality assurance and control by conducting or arranging on-site inspections and soliciting member feedback.
• Increase professional and technical knowledge by attending educational classes, reading professional publications, and participating in professional societies.
• Act as primary liaison with applicants throughout the project life cycle to address their needs and expectations, including assisting with guidance, incentive applications, and resolving issues such as regulatory and NHEC requirements.
• Manage the timely, efficient processing and transfer of incentive applications and project reviews.
• Ensure accurate and timely processing of information, including communications with applicants, entering relevant information into tracking systems, and maintaining current application status.
• Develop and deliver presentations to member groups, trade, and professional organizations.
• Assist with emergency restoration efforts, which may require working nights, weekends, and holidays with considerable extra hours.

Requirements

• Bachelor’s degree in business, marketing, engineering, building science, sustainability, or related discipline plus 1 year of relevant experience is required, or five years equivalent experience in lieu of a Bachelor’s degree.
• Demonstrated experience in one or more of the following areas:
  • Utility operations, field services, or related industry experience.
  • Skilled trades or construction, with an understanding of project planning, coordination, and execution.
  • Supporting industries such as supplier sales, electrical distribution, building materials, or contractor services.
  • Building science, energy efficiency, sustainability, or related technical disciplines.
  • Sales, business development, account management, or community engagement, with a demonstrated ability to build and maintain professional relationships.
• Documented experience delivering projects on time and within scope while fostering strong relationships and collaboration across departments, teams, and stakeholder groups.
• Provide a personal phone number for after-hours emergency restoration contact.
• Embody NHEC core values and encourage others to do so.
• Proactively address safety hazards for self, co-workers, and the public.
• Pursue personal and professional growth through skill enhancement and staying current with industry trends.

Preferred Qualifications

• Bachelor’s degree.
• Industry certifications: HERS, BPI, CEM.
• Knowledge of building science and energy efficiency concepts.
• Strong networking skills and ability to quickly build rapport with builders, owners, and architects.
• Experience working in or with electric utilities, particularly in energy efficiency programs.

Working Conditions

• Normal office conditions; occasional overtime may be required.
• Hybrid work schedule may be available, dependent upon management approval and workload; on-site office work in the Plymouth, NH area is required.
• May be required to work long hours during major system outages.
• Limited travel required for work responsibilities and professional meetings.
• Prolonged sitting or standing.
• Driving as part of job responsibilities.
• Lifting up to 25 lbs.
• Member-facing responsibilities.

Pay

The target salary range for this position is $82,395.44 - $93,269.07. Anticipated pay for new hires is between the entry and midpoint of the range and could vary above or below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including work experience, education, licensure requirements, proficiency, and qualifications required for the role.

Benefits

NHEC provides a holistic and transparent compensation package, including:

• Work-life integration.
• Generous time off.
• Comprehensive health and retirement benefits.
• Additional programs that enhance employees' and members' lives.

About the Organization

Headquartered in Plymouth, New Hampshire, NHEC is the largest member-owned electric cooperative in New England, providing electric utility service to consumers and businesses in 115 communities throughout New Hampshire. NHEC serves its members with a mission to provide affordable, reliable electric service options that support and simplify their lives.

The electric utility industry is evolving with a focus on renewable energy, distributed energy resources (e.g., solar arrays, battery storage), energy efficiency, electric vehicles, and smart device apps. NHEC values individual leadership and initiative, fostering an environment where success is a shared accomplishment.