Energy Service Specialist - South Central FS, Inc. - Effingham, IL

About the role

Performs service for the energy department with propane, diesel, gasoline and DEF support. Provides excellent customer service in a timely and accurate manner to increase customer satisfaction and maintain the reputation and profitability of the organization. Fill role of backup delivery driver for LP/Fuel/DEF.

Responsibilities

• Assess customer’s needs, complete service instructed by service manager and to customer’s satisfaction, and complete service documentation.
• Plumbing/Cleaning/Painting/Servicing of new and used LP and Fuel Tanks
• Organizing and stocking part room and LP Service Shop.
• Assisting the service team as assigned by Energy Service Manager
• Assisting in the painting and maintenance of company and customer LP/Fuel tanks.
• Setting of fuel & propane tanks.
• Assisting energy department tracking lease equipment.
• Serve as a backup propane/fuel delivery driver during times of peak demand or driver absence.
• Further, develop mechanical skills, learn new techniques and remain current with product requirements to meet safety specifications while maintaining quality workmanship.
• Ensure that all sales tickets are completed, signed and submitted accurately to ensure all tickets are processed in a timely manner.
• Maintain inventory on truck and have knowledge and understanding of all parts, part numbers and part descriptions.
• Must perform moderate to heavy physical activities in all weather conditions. At times must be able to lift significant weight safely.
• Maintain safe working environment and upon completion of day’s work ensure job site is clean and clear of debris.
• Orders, maintains, and manages propane parts inventory as well as liquid fuel parts.
• Collaborates with energy sales manager and specialist in an effort to generate additional, profitable sales throughout the year
• Receives and responds to customer inquiries, complaints, and needs in the best interest of the customer, as well as the company’s well being
• Maintains company vehicle, performs basic maintenance as needed.
• Adheres to the company Uniform Policy, and maintains the appropriate professional image.
• Be able to work from heights and work in inclement weather.
• Successfully adhere to safety rules and company policies and procedures.
• EHS, OSHA and DOT policies and procedures must be adhered to at all times.

Requirements

• Normally requires a high school diploma or equivalent and 1-2 years or more of experience to demonstrate strong reasoning ability to solve practical problems and handle customer inquiries and concerns.
• Must be able to obtain and maintain a Commercial Driver’s License (CDL) with Hazmat endorsement.
• Must be able to obtain and maintain CTEP certification.

Benefits

• We are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future.
• We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection.
• To promote a healthy work-life balance, employees enjoy generous paid time off (PTO) and paid holidays, giving you time to recharge and focus on what matters most.
• Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being.
• Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage.
• Benefits eligibility may vary depending on the position.
• Actual compensation will be