Energy Sales/Delivery Specialist - TriCounty FS - Carrollton, IL

Purpose And Summary Statement

The Energy Sales and Delivery Specialist will call on targeted patrons and prospects to market and deliver energy products and programs in their designated territory. This individual will work closely with the TriCounty FS, Inc. Greene County Manager, the Sales Manager, and other employees to ensure deliveries are made in a professional and timely manner.

Essential Job Functions

• Prospecting New Customers: Identify potential prospects, including their current suppliers and management abilities, to determine how the TriCounty FS, Inc. Energy Department may best earn new business. Develop strategies to influence prospective customers to purchase from TriCounty FS, Inc. This includes utilizing a sales interview road map to gather prospective customer information regarding any existing problems and/or profit limitations. Develop monthly, weekly and daily plans for calling on prospects to convert problems to dollars – providing solutions with FS products or services.

• Maintaining Current Customer Business: Identify which customers to “keep full” and utilize a route system to be as efficient as possible with fuel deliveries. Keep a customer file on all patrons - liquid fuel capacities, if tanks or pumps are owned by the company or the patron (equipment ownership), etc. Get to know and understand the wants and needs of current customers, communicating any changes in the marketplace to the Assistant Manager. Keep customers informed of relevant technical information and product changes.

• Conducting Competitor Analysis: Develop strategies designed to target specific competitor's weak areas. Understand competitor product lines, how they market and why people buy from them. Inform management of changes in the marketplace (i.e., needs we are not meeting, products or services which are no longer moving the needle for customers).

• Providing Strong Customer Service: Proactively seek customer feedback to identify and manage any issues and/or dissatisfaction early. Use appropriate procedures in handling complaints efficiently.

• Maintaining Self-Development and Growth: Attend GROWMARK, Inc. trainings when enrolled by the TriCounty FS, Inc. Greene County Manager. Stay informed on current and upcoming technical information and changes within the agricultural production industry. Display good judgment, positive attitude and enthusiasm in dealing with customers and employees. Once you have met the minimum work experience to become an Energy Management Specialist (EMS) – you will be expected to study and test for that certification and to maintain “EMS” certification.

Other Job Functions

• Help with company operations when asked - typically during busy seasons and when we are short-handed because of vacations or sickness.
• Attend meetings as requested, including the TriCounty FS, Inc. annual meeting.
• Submit required reports promptly.
• Maintain a professional appearance, including being dressed neatly, cleanly and well groomed.
• Maintain a clean and safe work environment, including the petroleum truck.
• Maintains department equipment and vehicles for safe and proper operating condition.
• Performs all other duties as assigned.

Requirements

• Normally requires a high school diploma, or equivalent, and 1-2 years’ experience related to the position.

• Demonstrated essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.

• Must have or be able to obtain and maintain a Commercial Driver’s License (CDL), HAZMAT/TANKER endorsements, medical DOT card, and satisfactory driving record.

Benefits

• We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection.

• To promote a healthy work-life balance, employees enjoy generous paid time off (PTO) and paid holidays, giving you time to recharge and focus on what matters most.

• Our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being.

• We are an equal opportunity/Disabled/Protected Veteran Employer. All individuals, regardless of demographic or other background, are encouraged to apply.