Energy Management Analyst

About the role

The Energy Management (EM) Analyst team supports all of Tampa Electric Company’s mandated Conservation programs and communicates the safe and efficient use of energy to our Customers. The EMS Analyst team supports marketing and sales of Residential and Commercial Zap Cap and Renewable Energy Programs, and delivery of Commercial Conservation programs.

Responsible to ensure the programs are delivered in accordance with the Florida Administrative Code and in a fashion, that meets Customer and Company expectations.

Responsibilities

• Successfully completes in-house conservation training necessary to administer the residential conservation programs within six (6) months of start date. Also, complete in-house conservation refresher training every 3 years.
• Conducts Free Energy Audit (walk-through) for Residential Customers.
• Evaluates existing attic insulation, visual examinations of duct system to identify problem areas and insulation type(s), duct types, and calculates square footage of house and accessible attic.
• Verifies work performed is in accordance with programs standards, notifying customers and/or contractors of any remaining deficiencies and corrective measures necessary, and initiating applicable customer/contractor rebates and/or incentives payments once programs standards are met.
• Resolves Residential High Bill inquiries via phone and field visit, using audit techniques and appliance load calculations to troubleshoot potential malfunctions.
• Provides Emergency Management or Company support as determined by Manager and Company guidelines during any Company emergency.

Requirements

• Physical ability to safely carry and maneuver a thirty-five (35) pound ladder, climb throughout attics to perform audits and inspections in adverse conditions such as superheated attics and outdoors in the sun and rain.
• Must pass a pulmonary fitness test and respirator fit test, and wear personal protective equipment.

Qualifications

• Education Required: Valid High School Diploma or Valid GED
• Preferred: Associates or Bachelor’s degree from an regionally accredited college/university.
• Licenses/Certifications/Training Required: Must pass the Residential Energy Auditor (REA), Certified Energy Auditor(CEA), Business Energy Professional (BEP) or Certified Energy Manager (CEM) exam through the Association of Energy Engineers within 18 months of start date.
• Knowledge/Skills/AbilitiesRequired: Experience in electric high bill resolution and meter operation. Above average mathematical and analytical skills to perform calculations necessary to administer conservation programs. Above average oral and written communication skills, judgment and decision-making skills to effectively deliver audit findings and rebate program qualifications to Customers. Proficient planning and organizational skills to coordinate personal, autonomous work schedule to maximize time available for field activities and meet Customer requests in a timely manner and within requirements of the Florida Public Service Commission. Ability to work independently, as well as in a self-directed team. Knowledge of and ability to interpret Customer account data. Basic competency in creating and updating documents and spreadsheets using Microsoft Word and Excel.

Skills

• Knowledge of and ability to use laptops, tablets and wireless technologies.
• Effectiveness in conducting presentations.

Benefits

• Competitive Salary
• 401k Savings plan w/ company matching
• Pension plan
• Paid time off
• Paid Holiday time
• Medical, Prescription Drug, & Dental Coverage
• Tuition Assistance Program
• Employee Assistance Program
• Wellness Programs
• On-site Fitness Centers
• Bonus Plan and more!

Storm Duty Requirements

Responding to storms will be considered a condition of employment. TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.