Energy Efficiency Program Manager

Key Responsibilities

• Champion a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, sense of belonging, customer service, and operational excellence
• Responsible for achieving annual energy savings and program spending goals cost-effectively and prudently; participate in the development of policies, procedures, project workflows and quality control mechanisms to ensure implementation of cost-effective energy efficiency programs
• Conduct pre, post and mid project inspections based on the program’s technical specification; coordinate with the manager, program analyst, and the program evaluators to maintain a full understanding of evaluation plans
• Perform quality assurance/quality check and program audits (on-site verification and electronic review of field data in program tracking database) per program guidelines
• Effectively communicate energy efficiency terminology and concepts to non-technical individuals, and maintain professional relationships with program stakeholders; identify and escalate issues or areas of concern for a project or trade partner to the EE Manager, and develop and implement strategies to address those issues or areas of concern
• Analyze and review reports, spreadsheets, and program tracking database for accuracy, completeness, errors, and eligibility; identify errors in both written and text documents and resolve; perform field inspections at customer facilities and report accuracy, completeness, errors, and eligibility of work performed by the trade partners
• Aid EE manager with the development of the annual comprehensive energy efficiency programs’ implementation and operational plans including training and development of staffing and/or contractors in coordination with growing program requirements
• Recruit, manage, train, assess and assist program trade partners to successfully deliver programs; independently conduct on-site meetings with customers; follow-up to engage customers in the energy efficiency programs
• Stay abreast with residential energy efficiency market, codes and standards, peer utility programs and regional/national advances in residential market; support EE Manager with the development and implementation of appropriate metrics to manage business risks and improve decision making; consider future implications beyond an immediate problem
• Contribute innovative ideas to develop and drive continuous improvement of EF service delivery and processes; identify areas for automation to reduce routine manual tasks
• Stay up to date with all department software with a continued focus on utilizing tools to improve EE; participate in the integration of current systems (e.g., SAP) and analytical techniques to enhance/streamline current operations

Qualifications

• Required Education, Skills & Experience: Bachelor’s degree in public administration, business, marketing, engineering, or related field required unless 5+ years of related experience in Energy Efficiency/Energy Conservation; experience with financial systems/SAP preferred; strong project management skills; willingness and ability to learn new technologies on the job; proficient at functioning effectively within a team environment, present ideas, and opinions in a respective and collegial manner
• Preferred Holding: Certified energy manager (CEM) or business energy professional (BEP) or ability to attain during first year of employment; strong customer focus mindset; promote and always adhere to safe work practices
• Key Competencies: Behaviorals such as Building Organizational Talent, Building Partnerships, Leading Teams, Business Acumen, Communication, Courage, Building Self-Insight, Building Talent, Driving for Results, Energizing the Organization, Driving Execution, Building Trusting Relationships, Driving Innovation, Planning and Organizing, Safety, Establishing Strategic Direction; Technical competencies such as Governance and Internal Control, Financial Reporting and Data Analysis, Industry and Business Knowledge, Financial Systems, Planning, Forecasting and Budgeting, Business Partnering, M&A Analysis, Project and Change Management