Energy Delivery Specialist Insight FS

InsightFS is headquartered in Jefferson, Wisconsin with 23 branches across the state and the upper peninsula of Michigan. The cooperative serves approximately 50,000 customers in agronomy, agri-finance, precision agriculture, nutrient management, energy, feed, grain, and turf. InsightFS is part of the GROWMARK System, an agricultural cooperative serving over 100,000 customers across North America and Ontario, Canada.

About the role

Accomplishes safe delivery of energy products while meeting or exceeding customer expectations. Achieves customer retention through effective communication and account management.

Responsibilities

• Works with other company salesmen to increase sales of energy products.
• Responds to all complaints and follows through to ensure satisfactory settlement.
• Efficiently delivers energy products to exceed customer/company expectations.
• Updates and apprises management of all business-related customer communications.
• Monitors and controls product shrink to acceptable levels as outlined in company policy.
• Ensures all delivery equipment is in safe working condition; keeps daily truck inspection records and HOS records.
• Adheres to and supports the company credit policy, checking credit history of patrons before making a delivery, and explaining policy to new customers.
• Conducts routine service on customer tank systems as needed and in accordance with company guidelines.
• Keeps rolling stock equipment, bulk plant area, and office clean and properly maintained to promote a positive company image.
• Follows GROWMARK's Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA, and DOT policies and procedures, as they apply.
• Performs all other duties as assigned.

Requirements

• High school diploma or equivalent.
• 1–3 years or more of truck driving and/or bulk transport delivery-related work experience.
• Must possess and maintain a Class A or B CDL driver's license with air brakes, hazmat, and tanker endorsements, and a satisfactory driving record.
• Valid medical card.
• Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision-making, and skill development.
• Available to work scheduled deliveries during the work week and scheduled nights/weekends as business conditions warrant.
• Frequently exposed and required to work in extreme weather conditions (heat, cold, wet, etc.), as well as working at various heights or elevated platforms.
• Ability and willingness to participate in required training.