Endpoint Service Technician

Job Summary

We are seeking a detail-oriented IT Deployment Technician to support a large-scale computer refresh project within a clinical hospital setting. You will be responsible for the end-to-end replacement of legacy workstations, ensuring minimal disruption to medical staff and patient care.

Responsibilities

• Deployment: Unbox, stage, and install new PCs, laptops, tablets, and peripherals (scanners, printers, etc.) at nursing stations, clinics, and administrative offices.
• Data Migration: Ensure user profiles, local files, and department-specific applications are successfully migrated to new hardware.
• Connectivity: Configure network settings
• Asset Management: Accurately document serial numbers, MAC addresses, and asset tags; securely decommission and wipe legacy hardware per HIPAA standards.
• Troubleshooting:

Qualifications

• Experience: 1-3 years in IT desktop support or hardware deployment.
• Technical Skills: Proficiency in Windows 10/11, Active Directory, and imaging software (e.g., SCCM or Intune).
• Soft Skills: Exceptional communication and the ability to remain professional in a fast-paced, high-pressure clinical environment.
• Physical Ability: Able to lift up to 40 lbs and remain on your feet for extended shifts.

Qualifications

• Strong written and verbal communication skills
• Strong problem solving skills
• Willingness to learn and take initiative
• IT desktop Support exp
• Hardware deployment exp
• MS office exp

Benefits

This posting is open for thirty (30) days. Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).