Endpoint Engineer

About Our Client

The organization operates in the AI infrastructure industry, providing GPU cloud solutions designed specifically for AI development. It addresses challenges faced by AI-focused companies by delivering cost-effective, high-performance infrastructure that simplifies AI development processes. The organization supports strategic business outcomes such as cost management, rapid innovation, and environmental responsibility, serving both AI start-ups and large enterprises.

About the Opportunity

The Endpoint Engineer is responsible for defining, managing, and improving the endpoint device environment across multiple platforms as the organization expands globally. This role ensures employees receive secure, reliable devices and plays a key part in advancing the endpoint-management capabilities, contributing to the organization's operational efficiency and security.

Responsibilities

• Implement and maintain endpoint standards for Windows, macOS, mobile, and BYOD environments.
• Define standard builds, configuration baselines, compliance requirements, and lifecycle processes.
• Maintain the device catalogue including various device options.
• Contribute to the endpoint roadmap covering MDM, EDR, patching, compliance, and automation.
• Configure and manage endpoint-management platforms such as JumpCloud, Intune, Jamf, or Kandji.
• Collaborate with Information Security to develop policies for encryption, patching, updates, and compliance.
• Manage device groups, deployment rings, and regional targeting.
• Troubleshoot endpoint-management issues and manage escalations.
• Maintain documentation for endpoint policies and standards.
• Engineer and improve device provisioning, enrollment, and deployment workflows.
• Cook up with suppliers and logistics for procurement and device lifecycle management.
• Implement endpoint security controls and coordinate audit processes.
• Automate endpoint tasks and improve onboarding, offboarding, and reporting workflows.
• Provide guidance and documentation to Technology Operations and other teams.

Requirements

• Minimum 5 years of experience in endpoint engineering, device management, systems administration, or technology operations.
• Proficient in managing Windows and macOS devices.
• Experience with endpoint-management platforms like JumpCloud, Intune, Jamf, or Kandji.
• Skilled in configuring device policies, software deployment, patching, encryption, and compliance controls.
• Knowledge of identity management, SSO, MFA, and joiner/mover/leaver processes.
• Experience with endpoint-security tools such as EDR and antivirus.
• Scripting skills in PowerShell, Bash, or Python.
• Strong troubleshooting, documentation, and stakeholder management abilities.
• Ability to collaborate effectively across Technology Operations, security, procurement, and supplier teams.

Pay Range and Compensation Package

The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.