Endoscopy Account Manager-Spokane, WA

About the role

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives. Our five Core Values empower us to achieve Our Purpose: Patient Focus, Integrity, Innovation, Impact and Empathy. Learn more about Life at Olympus: https://www.olympusamerica.com/careers. Working Location: Washington, Spokane; Idaho, Boise. Workplace Flexibility: Field.

Responsibilities

• Meet or exceed sales objectives within a designated territory.
• Identify and pursue the capital, disposable, and repair service business at the account level by making routine calls and visits to existing customers or to new customers. (Account defined as end user ranging from individual physician or clinic to Free Standing Ambulatory Surgery or Endoscopy Center Hospital Operating Room, G.I. Lab, Emergency Room, etc.)
• Implement sales strategy for all product groups within the Endoscopy division by:
  • Determining key decision-makers and devising plans to establish Olympus product use in individual major and key accounts.
  • Understanding and utilizing group contracts whenever possible assuring appropriate compliance.
  • Establish, develop or maintain field contact with key customers, clinicians and researchers, and other decision makers in assigned accounts including travel to customer facilities and onsite support.
  • Employees must adhere to all customer vendor credentialing requirements when visiting medical facilities.
• Collaborate with field support personnel and sales colleagues to coordinate activities of field support personnel to best serve the customer and drive the business focus for the company.
• Develop and maintain effective knowledge of the overall GI business in the evolving healthcare marketplace.
• Provide necessary and appropriate after-sale service to accounts utilizing each opportunity to discover and pursue additional business.
• Provide input to Service and Marketing organizations and others as requested regarding sales forecasts, competitive activity, group contracted business, and other requested field information.
• Develop and maintain accurate customer information records of key personnel product usage and developing opportunities via CRM system.
• Maintain Olympus owned assets securely and provide proper care and maintenance of Olympus demo and sample equipment and accessories.
• Perform other related duties as required.
• Coordinate and direct the activities of the field support personnel to best serve the customer and drive the business focus for the company.

Requirements

• Minimum of 3 years of sales marketing or clinical experience preferably in healthcare gastroenterology or endoscopic field including at least 1 year of sales experience in healthcare preferably in capital equipment.
• Proven track record of success.
• Proficient in developing