EMR Analyst - PRN

About the role

Participates on a self-directed team responsible for quantitative analysis of electronic medical records and partnership with physicians to obtain additional documentation or authentication of existing documentation in the effort to ensure a complete recorded history of episode of care in the patient's medical record. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

Responsibilities

• Acts as expert in using Centricity picture archiving and communication system by understanding the relationship between order and images as well as worklists and functions.
• Analyzes radiology systems to identify any designated deficiencies and resolves order and image deficiencies in Epic Radiant, electronic medical record, picture archiving and communication system, and/or voice recognition databases.
• Ensures all completed radiology orders are dictated and signed by Radiologist.
• Ensures all images are linked to proper order in picture archiving and communication system.
• Understands impact on images when using reject and unrejected functions.
• Maintains department master patient index database(s).
• Ensures data integrity and patient identifiers are consistent between computer systems that comprise the patient health record.
• Coordinates activities to ensure medical records merges are completed and patient identifier data is accurate in all systems that comprise the electronic medical record (e.g., ADT, Epic, ChartMaxx).
• Performs proper patient merging of duplicate patient records in picture archiving and communication system and creates patient records in picture archiving and communication system when necessary.
• Assesses film and CD/DVD image sequences.
• Determines when media arrives with DICOM or other types of images.
• Uses proper technique to import outside images from CD/DVD or film and ensures they match to an appropriate order in picture archiving and communication system.
• Completes processing for an outside consult examination order.
• Manages electronic result fax queue and ensures faxes are transmitted to appropriate recipient.
• Works with Credentialing to maintain correct physician fax numbers.
• Provides authorized customers with needed information, such as film, image CD, and faxed or mailed results.
• Works with legal firms to obtain reimbursement for film distribution.
• Monitors image archive and retrieves queues and works with vendors to resolve issues.
• Greets and assists physicians, other medical staff, and patient families entering department and provides assistance as needed in accessing electronic or paper medical records.
• Assists physicians in clarifying deficiencies, answering questions, addressing physicians and residents, and following up on issues to ensure completion and good customer service.
• Ensures reading room phone line is always covered and answers incoming phone lines using customer service skills.
• Greets all visitors in work area and provides appropriate assistance.
• Communicates to calling party if transfer is needed, to whom caller is being transferred, and provides caller information to transferring party.
• Interacts with customers and team members with respect, courtesy, and compassion and presents a cooperative and helpful attitude at all times to internal and external customers and coworkers.
• Possesses knowledge of protected health information, including federal/state regulations.
• Serves as liaison between Health Information Services, Patient Access, Information Systems & Technology, and clinical areas to resolve patient identifier issues.
• Enters data and prepares logs for monthly statistics reports.
• Executes reports and maintains statistics to manage daily activities.
• Participates effectively as a self-directed team member.

Experience

• Experience in a hospital
• Experience answering multiple phone lines
• Experience with computers

Preferred Qualifications

• Experience in radiology clerical
• Some college
• Experience in radiology or release of information/electronic medical records systems

Education

High school diploma or equivalent

Knowledge, Skills, and Abilities

• Demonstrated listening and clarification skills, data entry skills, and attention for detail to deal with a high-volume workload
• Demonstrated skills in assessing workloads, prioritizing, and working well under pressure to meet customer needs
• Demonstrated interpersonal skills to interact positively and productively with a variety of personnel within the hospital and community
• Ability to demonstrate excellent customer service skills with families, physicians, and staff
• Knowledge of medical terminology

Work Shift Variable | Work Day(s) Variable | Shift Start Time Variable | Shift End Time Variable | Worker Sub-Type PRN