Jobs · Human Resources · New York

Employment Specialist - PROSperity

Unity House · Auburn, NY · 5 mo ago
On-siteHuman ResourcesFull-time

About the role

The role involves managing client relationships, providing technical support, and implementing solutions to client challenges.

Responsibilities

  • Manage client relationships and provide exceptional customer service
  • Provide technical support and troubleshooting to clients
  • Implement and maintain solutions to address client needs
  • Collaborate with cross-functional teams to deliver project outcomes

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • At least 2 years of relevant work experience in IT support or client services
  • Strong problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite and other relevant software

Qualifications

  • Experience with project management tools and methodologies
  • Knowledge of cloud computing and virtualization technologies
  • Ability to work independently and manage multiple tasks simultaneously

Skills

  • Technical proficiency in networking and infrastructure management
  • Strong understanding of cybersecurity principles and practices
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment

Benefits

  • Competitive salary package
  • Flexible working hours
  • Professional development opportunities
  • Health insurance benefits

Pay

Salary range: $50,000 - $70,000 annually

Schedule

Full-time position, Monday through Friday, 9 AM to 5 PM

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