Employment Specialist IPS CSP

About the role

The Employment Specialist IPS CSP is responsible for developing employer partnerships to identify job opportunities, market skills and strengths of job seekers, address employer needs and organizational cultures to assist individuals in reaching their goal of community employment.

Responsibilities

• Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments.
• Serve as an ambassador for Goodwill in the wider community.
• Participate in volunteer opportunities as schedules and interest permit.
• Develop employer partnerships to identify and customize job opportunities for individuals in the program.
• Market skills and strengths of people served and program support services.
• Act as liaison with employers, public and private employment agencies and other Goodwill staff to develop job opportunities.
• Collaborate with individual and Treatment Team to develop and implement the Recovery Plan of Care/Plan of Care to accomplish goal of community employment or supported education.
• Independently organize and multi-task weekly activities and requirements to manage a caseload of 20-30 individuals authorized to receive placement services and provide services according to contract including job preparation, development, placement and retention services.
• Maintain all necessary records including progress reports and detailed client record entries.
• Provide counseling and guidance in the areas of: Career exploration, advocacy, personal grooming, financial, job seeking skills, problem-solving, community resources, and other resources and areas which may affect employment.
• Function as a case manager.
• Aid newly employed individuals in the orientation to the employer’s policies, procedures, products, services, standards, fringe benefits, and opportunities as needed.
• Provide on-the-job training, job coaching, and/or other employment related support services as needed to elicit regular feedback from employers for successful closure and retention services for individuals we serve.
• Provide job retention and systematic instruction services.
• Target behavior or work conditions that are problematic to the individual consumer and develop a plan to reduce target behavior or remedy the situation on the job.
• Communicate and effectively build professional working relationships with the referral and funding sources and significant others to coordinate effective services.
• Promote and market Goodwill programs in the community through transition and provider fairs, employer outreach, site visits and other events to provide education on services and support business development activities.
• Maintain a safe and orderly work environment.

Requirements

• Bachelor’s Degree required, and a minimum of 1 year experience.
• 1000+ hours experience working with individuals with severe and persistent mental illness.
• Valid Wisconsin Driver's license, a vehicle and insurance coverage.
• Effective computer skills for reporting, communication, information gathering and presentation purposes.

Core Cultural Competencies

• Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service.
• Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles.
• Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications.
• Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities.
• Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure.
• Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

Physical/Sensory Demands

• Occasionally lift and/or move up to 20 pounds.
• Moves about to accomplish tasks.
• Remain stationary for extended periods of time.
• Repetitive use of hands and vision required for driving, using computer and reviewing written and electronic information.
• Ability to hear and communicate on phone and in person.

Travel Required

Travel required.

Salary Range

Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria when determining placement within the salary range for this position.

Benefits

• Medical
• Dental
• Vision
• Short and long-term disability
• Life insurance
• Retail plan
• Paid time off (PTO)

Equal Opportunity Employer