Employment Specialist, Bilingual (English/Spanish)

About the role

The Employment Specialist (ES) is key to client success. The Employment Specialist works 1-on-1 with clients to provide employment and case management services with the goal that clients get ready for a job, find a job, and keep a job. Responsible for a dedicated caseload, the successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate emerging industry best practices and techniques in their work.

Responsibilities

• Provide Client Support, Guidance and Case Management
  • Oversee the day-to-day case management of both working and non-working clients.
  • Encourage and motivate clients to work on their job search.
  • Orient, assess, and provide employment counseling for clients.
  • Assess clients for job readiness, including substance use, legal history, and mental and physical health.
  • Provide referrals for education, skills training, Chrysalis social enterprises, and other social service resources.
  • Conduct job readiness activities with clients, including job preparation classes, resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc.
  • Maintain up-to-date knowledge of referral resources for clients to facilitate employment search.
• Foster Strong Client, Colleague, and Partner Relationships
  • Participate in Chrysalis meetings and case conferences, sharing best practices and providing thought partnership to colleagues.
  • Provide training ideas and resources to leadership teams, including the opportunity to conduct workshops for colleagues within the department and across the organization.
  • Celebrate achievements and brainstorm solutions for department and organization-wide initiatives.
  • Represent Chrysalis to stakeholders by providing site tours and presenting services, as needed.
• Monitor Client Progress and Program Outcomes