Employment Specialist

This position will assist the claims team and LMVR with tasks related to the ICEP process for Costco. This is a newly created role that will continue to evolve as we build out the responsibilities.

About the role

Under moderate supervision, provide effective coordination of vocational placement and return-to-work management services. Works closely with Claims and Costco locations to place injured workers in appropriate work environments. Effectively address return-to-work barriers. Follow up with the injured worker, employer, Claims, Costco locations, and possibly an assigned Vocational Rehabilitation Consultant. Maintain accurate and thorough documentation concerning services rendered and outcomes.

• Collect and coordinate data needed by claims staff. May obtain data from automated systems, by reviewing claims and/or contacting other people/departments/outside sources to obtain data.
• Resolve problems and/or discrepancies which may involve research and data collection.
• Provide support to claims specialists and communicate timely and effectively.
• Identify administrative inefficiencies and make recommendations to enhance workflow and productivity.

Requirements

• Knowledge of state, local, and federal laws related to vocational rehabilitation, workers' compensation, and/or disability management.
• Strong communication skills to effectively interact with claimants, employers, claims staff, and others.
• Negotiation skills to establish target return-to-work dates.
• Proficient use of computer software (e.g., Word, Excel).
• Bachelor’s degree (or equivalent) and at least 3 years of experience in vocational rehabilitation, disability management, workers' compensation, job placement, or a related field.
• Bilingual skills, where required.
• May occasionally travel and work irregular hours.

Benefits

Liberty Mutual offers a comprehensive benefits package designed to support employees' life and well-being. Benefits include workplace flexibility, professional development opportunities, and support through Employee Resource Groups. To learn more about our benefit offerings, visit Liberty Mutual Benefits.

Pay

The typical starting salary range for this role is determined by factors such as skills, experience, education, certifications, and location. The full salary range reflects the competitive labor market value for this position across the national market and provides opportunities for progression as employees grow and develop within the role. Some roles may include commission and/or bonus earnings based on performance and other factors outlined in the compensation plan.