Jobs · Customer Service · Ohio

Employment Specialist

Grant Associates · Cincinnati, OH · 1 wk ago
On-siteCustomer Service$52k–$54k/yrFull-time

Responsibilities

  • Develop and maintain relationships with employers in order to generate job opportunities for our job-seeker base
  • Market job opportunities to job-seekers through one-on-one meetings and on-site recruitment events; high level of cold calling required
  • Build a pipeline of qualified candidates to fill open positions, screen them according to the job requirements, refer them to interviews, and follow up with the employer
  • Works closely with Career Advisors to determine the types of jobs that match the skills and qualifications of our job-seeker base
  • Develops individual assessment based on participant’s performance and reports on participant progress
  • Motivates clients to take advantage of the wide array of education and career advancement services
  • Conducts workshops on topics that increase clients’ chances of finding employment and career advancement
  • Builds and implements an effective course curriculum for client’s successful completion of the job readiness training class
  • Collaborates with Business Services Manager to provide assistance with recruitment events
  • Supports a re-engagement and workforce process that is focused on improving educational and employment outcomes
  • Maintains client information and progress notes in client’s case records within CRM databases
  • Provides frequent updates to program staff on clients’ progress, needs, etc.
  • Accompanies job-seekers on out of the office recruiting events and canvassing opportunities
  • Make ongoing follow-up calls with job-seekers and employers to determine employment status and satisfaction with services delivered
  • Mets with clients within one week prior to job starts and within three days after job starts
  • Mets performance expectations of 15 or more job placements per month and prepares weekly/monthly reports of results

Qualifications

  • Bachelor’s Degree from an accredited college or university or a minimum of five (3) years of experience conducting job development and placement activities
  • 2-3 years experience in recruiting, sales, job development or account management a must
  • Excellent verbal and written communication skills
  • Ability to thrive in a fast-paced, performance-driven business environment
  • Positive outlook and get along well with others
  • Strong presentation skills and the ability to motivate people
  • Proficient in Microsoft Office, Presentation Software, and CRM software
  • Experience with Salesforce a plus

About Us

Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals. Grant Associates is a wholly owned subsidiary of Advanced Personnel Management (APM) Group, a leading international provider of Human Services with offices in ten countries.

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