Employment Specialist

About the role

At employU, our culture is EPIC. It’s not just a buzzword; it’s how we show up every day for our team and the community we serve. Our team works within the disability community to empower our customers with the knowledge, connections, and confidence required to achieve independence by establishing a sustainable career. Because we are always expanding, there is always an opportunity for growth for those seeking career advancement.

Join our team for a flexible schedule, paid weekly, working in the community, making a difference, being surrounded by a great team, and maintaining work/life balance.

Responsibilities

• Organize area Memorandum of Understanding (MOU) campaigns and develop new business relationships; assist the team to ensure appropriate and sufficient area MOU development.
• Supervise, train, and assist Job Coaches (JC) with job activities; monitor JC work hours to ensure proper tracking.
• Search for On-the-Job Training (OJT) opportunities matching the customer’s interests, abilities, and reasonable distance from their home; research online job boards, company websites, and social media; network with hiring managers and human resources to promote services.
• Assist customers with applications and assessments as needed.
• Help customers prepare for interviews by providing instruction on resume writing, completing and following up on job applications; coach customers with interviewing skills.
• Maintain regular contact with customers via phone, text, email, or in person prior to placement; document all customer information in the database program; communicate with each customer at least once per week and meet in person no less than once per month.
• Assist customers in following up on applications with specific employers; document progress in the database program; transport customers as needed for application follow-up and interviews.
• Ensure customers begin and retain employment by offering support, ensuring appropriate training, coaching, and communicating through the life of the case; communicate with employers to resolve issues and ensure job retention.
• Maintain regular communication with Vocational Rehabilitation Counselors regarding customer progress.
• Drive clients to various locations as needed.
• Complete other assigned tasks as directed.

Requirements

• High School diploma required; some college including a degree in any field preferred.
• No experience necessary; experience working with individuals with a disability and/or prior counseling, job placement, job coaching, or working within public vocational rehabilitation programs is preferred.
• Proficient with Microsoft Suite, Adobe, and web-based database systems; CRM experience preferred.
• Must pass a Level 2 background screening through the Florida Department of Law Enforcement (FDLE) Care Provider Background Screening Clearinghouse.
• Open availability required: must be available during days, evenings, and weekends to work around students' school schedules.
• Must have reliable transportation, a valid driver’s license, auto registration, and auto insurance coverage (minimum bodily injury $50,000 per person/$100,000 per accident).
• Bilingual (English/Spanish) or ASL is a plus.
• Must maintain confidentiality and manage multiple deadlines.
• Must have own computer, printer, smartphone with data plan, and high-speed internet connection.

Skills

• Job Knowledge
• Leadership
• Critical and Strategic Thinking
• Problem Solving/Analysis
• Interpersonal Skills
• Communication
• Sales Skills
• Organizational Skills
• Time Management

Benefits

Full-time employees are offered:

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• 401(k) Plan
• Paid Time Off
• Paid Holidays
• Bonus Potential (eligible positions)
• Flexible work schedule for exceptional work/life balance
• Pet Insurance

Part-time employees may be offered:

• Dental Insurance
• Vision Insurance
• 401(k) Plan
• Paid Time Off
• Paid Holidays
• Employee Assistance Program (EAP)
• Flexible work schedule for exceptional work/life balance
• Pet Insurance

Pay

The estimated average, annual pay rate for this full-time, hourly position is $60,000-$70,000/year, which includes an hourly pay rate of $16.25 an hour, plus an estimated bonus.

Schedule

Open availability required: must be available during days, evenings, and weekends to work around students' school schedules.

Physical Demands and Working Environment

• Environment: Office environment and in the field at various business locations.
• Physical: Standing, walking, reaching, and prolonged periods sitting while driving and working on a computer. Must be able to lift up to 40 pounds as needed.
• Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents.
• Hearing: Hear within the normal audio range with or without correction.