Employment Specialist

About the role

At employU, our culture is EPIC. It’s not just a buzzword; it’s how we show up every day for our team and the community we serve.

Responsibilities

• Organizes area Memorandum of Understanding (MOU) campaigns and works to develop new business relationships; assists the team to ensure appropriate and sufficient area MOU development.
• Supervises, trains and assists Job Coaches (JC) with job activities; monitors JC work hours to ensure proper tracking.
• Searches for On-the-Job Training (OJT) opportunities that match the customer’s interests, abilities and are a reasonable distance to their home; researches online job boards, company websites and social media; networks with hiring managers and human resources to promote service in efforts to find OJT opportunities.
• Aids customers with applications and assessments as needed.
• Helps customers prepare for interviews by providing instruction on how to write a resume, how to complete and follow-up on job applications; assists and coaches customers with interviewing skills.
• Maintains contact with customers via phone, text, email or in person on a regular basis prior to placement; documents all customer information in database program; communicates with each customer a minimum of once per week and meets with customers in person no less than once per month.
• Aids customers in following up on applications with specific employers; documents customer’s progress in database program; transports customer as needed to assist in the application follow-up and interview process.
• Ensures the customer begins and retains employment by offering support, ensuring appropriate training, coaching and communicating through the life of the case; communicates with employers and helps to solve issues that may arise to ensure job retention.
• Maintains regular communication with Vocational Rehabilitation Counselors regarding the progress of each customer.
• Drives clients to various locations as needed.
• Completes other assigned tasks as directed.

Qualifications

• Job Knowledge
• Leadership
• Critical and Strategic Thinking
• Problem Solving/Analysis
• Interpersonal Skills
• Communication
• Sales Skills
• Organizational Skills
• Time Management

Skills & Abilities

• Education: High School diploma required; some college including a degree in any field preferred.
• Experience: No experience necessary; experience working with individuals with a disability and/or prior counseling, job placement, job coaching or working within public vocational rehabilitation programs is preferred.
• Computer Skills: Proficient with Microsoft Suite, Adobe and web-based database systems; CRM experience preferred.
• Background Screening Requirement: This position requires a level 2 background screening through the Florida Department of Law Enforcement (FDLE) Care Provider Background Screening Clearinghouse.
• Other Requirements: Open availability required; must be available during days, evenings and weekends to work around students' school schedule. Must have reliable transportation, a valid driver’s license, auto registration, auto insurance coverage-minimum (bodily injury $50,000 per person/$100,000 per accident).
• Supervision: Supervises Job Coach positions.
• Travel: Local travel required.
• Physical Demands and Working Environment: These conditions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Pay

The estimated average, annual pay rate for this full-time, hourly position is $60,000-$70,000/year which includes an hourly pay rate, plus an estimated bonus.

Schedule

Open availability required: must be available during days, evenings and weekends to work around students' school schedule.