EMPLOYMENT SPECIALIST
General Description
Provide vocational services to persons supported by Catholic Charities of Tompkins/Tioga. Work with employers to help develop job positions for individuals facing challenges with mental health.
Essential Duties and Responsibilities
- Client/Program – Job Coaching/Advising:
- Teach clients to manage independent job skills and requirements utilizing job task analysis and job specific supports, including assistive technology.
- Build a support network which integrates the client, their co-workers, and their supervisors.
- Advocate for clients with community employers.
- Educate community employers to the financial and ethical benefits of hiring workers with disabilities.
- Affirm a flexible schedule, based on the needs of the individuals served.
- Aid clients in arranging daily transportation to and from their home and job site.
- Orientate the client to the company’s standard operating procedures and business culture.
- Communicate client’s progress to the employer and support people, including family, support staff and other professionals as needed.
- Provide comprehensive in person follow along services per funder guidelines.
- Advocate to ensure consistent service delivery which connects work, home, social, recreational, and personal needs related to vocational success.
- Determine what the job duties are and put them into format that the client best understands (e.g. a map of the area, a list of duties, a description).
- Mediate any differences with co-workers or employer if necessary and help client to develop skills and confidence to resolve their own difficulties.
- Client/Program – Job Developing/Marketing:
- Maintain knowledge about the job openings in all sectors and
- Access all sources providing information about job openings.
- Teach the client to manage independent job skills and requirements, utilizing job task analysis and job specific supports, including assistive technology.
- Build a support network which integrates the client, the co-workers, and the supervisors.
- Advocate for clients with community employers.
- Educate community employers to the benefits of hiring workers with disabilities.
Qualifications
- Education/Experience: Bachelor’s Degree in Human Services with 1 year of experience in a vocational setting. OR Associates degree with 5 years’ experience in a vocational setting.
- Credentials: Valid NY State Driver License and access to a reliable vehicle
- Additional Qualifications:
- Good organizational and problem-solving skills.
- Understanding and knowledge of OMH, ACCES and ADA.
- Knowledge of employer expectations and local job market.
- Experience working with individuals receiving support for a mental health condition.
- Demonstrate ethical business practices, in conformance with all state and federal laws and regulations.
- Possess excellent verbal and written communication skills.
- Ability to multi-task and prioritize duties.
- Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques.
- Ability to maintain absolute confidentiality of all records reviewed including consumer records, employee records and billing records.
- Ability to work in the following software programs: Windows, Microsoft Office, and multiple online software platforms as required by funders and partner organizations
- Ability to analyze and interpret data.
- Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
- Continuous use of a reliable, registered, and insured vehicle.
- Demonstrate commitment to Agency Mission Statement.
- Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.
Note
The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Physical Demands/Work Environment
The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance
Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.
Top Benefits and Perks
- Competitive salary and 403b retirement plan
- Generous time off package and work-life balance
- Comprehensive benefits package
- Supportive and collaborative environment
- Opportunities for growth and development
- Intrinsic reward of truly making a difference in people's lives