Employment Navigator

Location: Los Angeles, CA | Full‑Time | On‑Site | $22–$24/hour, depending on experience

What You’ll Do

• Participant Services & Career Development: Conduct eligibility screening, intake, and enrollment; develop individualized career pathways and employment plans; provide career coaching, résumé development, interview preparation, and job‑search strategies; connect participants with employment, training, education, and supportive services; monitor progress and adjust service strategies; offer follow‑up after placement to support retention and advancement; advocate for participants while encouraging self‑advocacy.
• Employer & Community Engagement: Build and maintain relationships with employers, community colleges, workforce agencies, training providers, and community‑based organizations; conduct employer outreach, hiring events, recruitment activities, presentations, and networking; match participants’ skills and goals with appropriate opportunities; maintain communication with employers to support successful placements and retention.
• Documentation, Data & Program Administration: Maintain accurate, timely, and comprehensive participant records, including case notes, employment activities, referrals, supportive services, and required IDP elements; enter data into case management systems such as Apricot and other reporting tools; capture data insights, track outcomes and employment milestones; support grant performance goals and contractual deliverables; attend required meetings, workshops, and training.

Requirements

• Bachelor’s degree in Social Work, Human Services, Sociology, Psychology, Criminal Justice, Workforce Development, or a related field – or a high school diploma/equivalent with at least two years of relevant experience in case management, workforce development, employment services, vocational rehabilitation, or services to justice‑involved populations.
• Valid California driver’s license and eligibility for Amity’s vehicle insurance.

Preferred Qualifications

• Experience providing employment, workforce development, or vocational services.
• Experience working with justice‑involved individuals or other populations facing significant barriers to employment.
• Experience delivering career coaching, job development, or employment‑readiness services, including facilitating workshops or group training.
• Familiarity with electronic case management systems such as Apricot.
• Offender Mentorship and Conflict Resolution Certification.

Skills & Abilities

• Ability to build trust and rapport with justice‑involved individuals from diverse backgrounds.
• Understanding of trauma‑informed and culturally responsive practice, including the impact of incarceration on behavior and employment outcomes.
• Knowledge of employment readiness, career development, job‑search strategies, and employer engagement.
• Excellent verbal and written communication skills for participants, employers, and colleagues.
• Capacity to develop collaborative relationships with employers, educational institutions, workforce agencies, and community organizations.
• Strong organizational, documentation, and time‑management abilities.
• Proficiency with Microsoft Office and electronic case management/data systems.

Certifications & Conditions of Employment

When offered the position, candidates must complete First Aid and CPR certification, a physical examination, and tuberculosis clearance before confirmation. A job offer is contingent upon satisfactory results from a background investigation conducted by Amity and the California Department of Corrections and Rehabilitation (CDCR).

Employee Benefits

• Employer‑paid medical, dental, and vision insurance
• Paid holidays and paid time off
• 401(k) plan
• Potential for one remote workday per week, based on program needs
• Company‑issued laptop and cell phone
• Opportunities for professional development and training

Physical & Mental Demands

The role requires the ability to sit, stand, and work at a computer for extended periods; communicate effectively in person, in writing, and by phone; and use close, distance, and peripheral vision to complete tasks. The employee must adapt to shifting priorities, work effectively in a dynamic environment, and maintain professionalism under pressure, including when interacting with difficult participants or colleagues. Reasonable accommodations are available for individuals with disabilities.

Work Environment

Primarily an indoor office setting with generally moderate noise and temperature levels that may vary. Occasional local travel by vehicle may be required.

About Amity Foundation

Amity Foundation is a safe and therapeutic community dedicated to helping individuals and families transform their lives. Founded in 1981, Amity serves people facing challenges such as substance use, homelessness, trauma, and incarceration. The organization believes in the power of potential, second chances, and meaningful support, and its team works with passion, empathy, and respect to help people build healthier, more stable, and more productive lives.

Pay

$22–$24 per hour, depending on experience.