Jobs · Human Resources · North Carolina

Employment Development Specialist for Richmond & Anson County

ServiceSource · Fayetteville, NC · 3 days ago
Human ResourcesFull-time

About the role

The Employment Development Specialist (EDS) is responsible for providing Supported Employment (SE), Work Adjustment Job Coaching (WAJC), Community Based Assessment, and Long-Term Vocational Supports (LTVS) to individuals with disabilities in the community and on AbilityOne sites. This position works closely with Vocational Rehabilitation Counselors to achieve successful integrated job placements. The EDS provides guidance and mentoring to ServiceSource Employment Specialists and serves as the point of contact with VR for referrals.

Responsibilities

  • Manage an active caseload of 20–25 individuals by completing each milestone for intake, job development/placement, completion of training goals, stabilization, and successful closure.
  • Complete Situational Assessment and Community Based Assessment.
  • Access Long Term Vocational Support funding for individuals working after their case is successfully closed by VR through Alliance Health.
  • Maintain familiarity with requirements and compliance with Medicaid, CARF, HIPAA, VR audits, and AbilityOne.
  • Perform supervisory actions in the VR BEAM billing system: track referrals, upload milestone documentation, track milestones/billings, and revenue.
  • Meet weekly with Employment Specialist(s) to assist with scheduling and mapping out weekly job coaching activities via electronic calendar and review of cases.
  • Conduct quarterly surveys with employees, employers, and families for feedback about services and supports being provided.
  • Provide employers with information about available tax credits for hiring a person with a disability and assist employers in accessing and filling out required paperwork.
  • Attend required ServiceSource, VR/Alliance trainings, APSE trainings, and other related conferences/trainings.
  • Complete case notes for weekly billing, upload milestones in BEAM, and submit time and expenses in Workday accurately and timely.
  • Comply with vehicle inspection/mileage logs and HIPAA requirements when carrying confidential consumer information.
  • Ensure yearly trainings are completed face-to-face or in Workday.
  • Understand and utilize SETWORKS electronic system as required.
  • Attend monthly staffings with VR.
  • Perform other responsibilities as assigned.

Qualifications

  • Two years of experience and/or training working with individuals with disabilities required.
  • Qualified Professional or Associate Professional within the Mental Health/Developmental Disabilities/Substance Abuse field preferred.
  • Bachelor’s degree in the Human Services field preferred.
  • American Sign Language or Sign Language Interpretation degree or certification preferred.
  • Certified Employment Support Professional (CESP) or Certified Individual Placement Support (CIPS) credential preferred.
  • Valid North Carolina driver license (per state law) and/or access to reliable transportation to perform work-related travel required; eligible drivers must have a good motor vehicle record (MVR).

Skills

  • Ability to establish and maintain effective working relationships with consumers, families, all levels of staff, and community agencies.
  • Proficiency in Microsoft Office, with the ability to become familiar with corporate-specific programs and software.
  • Must be able to pass a criminal background check, drug testing, and healthcare registry check.
  • Excellent oral/verbal communication skills.
  • Well-organized and self-directed individual who is a team player.
  • Must be able to handle confidential and delicate matters with diplomacy and see the big picture as it relates to the overall development of an organization that strives for excellence.

Physical Demands

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

  • Health coverage for you and your family through Medical, Dental, and Vision plans.
  • Financial protection with 100% company-paid Disability, Life, and Accidental Death & Dismemberment insurance.
  • 403(b) Retirement plan with company matching dollar-for-dollar on a generous percentage up to 3% of your contribution.
  • Tax advantages through Flexible Spending and Health Savings accounts for healthcare and dependent care expenses with pre-tax dollars.
  • Employee Assistance Program, Wellness Program, and Tuition Assistance.
  • Generous paid time-off program with benefits increasing based on tenure.

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