Employment Coach

About the role

Revolution Workshop is a social enterprise that provides carpentry and woodworking workforce development for unemployed or underemployed people in partnership with area businesses. We deliver financial independence and careers through skills, hope, and resilience. The Employment Coach will play a key role in maintaining strong relationships with employers and clients to ensure clients attain high-quality employment and are prepared for long, successful careers. This position reports directly to the Program Manager.

Work Environment: This position is performed in a typical office environment. While performing the duties of this job, the employee is exposed to construction dust, moving mechanical parts and vehicles. The noise level in the work environment is usually moderate.

Responsibilities

• Coach clients through their construction job search
• Prepare clients for employment and retention in the construction industry, maintaining a job placement rate of at least 90%
• Teach employment readiness classes, such as resume writing, interviewing, wage negotiation, digital skills, etc.
• Teach Construction 101 classes on construction career pathways; provide transparent insight for clients about the state of the construction industry
• Assist clients in creating resumes, writing cover letters, and searching for jobs
• Conduct one-on-one sessions with clients to understand their career goals and coach them through the process of achieving career success
• Observe clients in the shop during training and during work experience to provide constructive feedback to teammates and to the clients themselves about work readiness
• Motivate clients to take steps towards their own goals with a high sense of urgency
• Assist trainees with learning how to network with construction company partners
• Help coordinate employer presentations, job site tours, etc. to provide clients with a deeper understanding of the construction industry
• Refer clients to job openings and provide the Business Engagement team with prompt follow-up regarding any open positions
• Prepare key documents for the program related to each client’s employment goals, barriers, and skills
• Responsible for collecting all grant-related employment documentation and inputting all data into various databases based on funding and program needs (IWDS, Salesforce, etc.)
• Collaborate with Instructors on client’s shop skills and job readiness
• Collaborate with Case Manager on identifying and resolving barriers to employment
• Collaborate with the Business Engagement team on job leads and job matching
• Collaborate with the Alumni Employment Coach on job readiness workshops and alumni placements during slow seasons
• Collaborate with the Alumni team on alumni engagement and job readiness
• Work with the RW team on the planning and development of Revolution Workshop programs
• Other tasks assigned by the supervisor

Qualifications

• Required: Knowledge and experience working with underserved individuals through approaches that emphasize resiliency, strength-based coaching, and trauma informed care
• Required: Excellent computer skills – Google G Suite (Google Docs, Sheets, Forms, Gmail etc.), Microsoft Office, Excel, ability to learn new systems and databases
• Required: High sense of urgency to get trainees across the finish line
• Required: Ability to stay organized across multiple projects at the same time
• Required: Shared lived experience with our clients, or, at least two years’ experience working with racially diverse groups
• Required: Understanding of barriers to employment
• Required: Excellent writing skills and interpersonal communication
• Required: Recognize and respond to emerging priorities, allow for flexibility in your schedule
• Required: Must be available for evening events and occasional weekend events as needed
• Preferred: Knowledge of construction industry (strongly preferred)
• Preferred