Employment After Retirement Specialist

About the role

The Employment After Retirement Specialist is responsible for reviewing reports and performing collection activities. The incumbent will collect ineligible payments, monitor related reports to resolve discrepancies, and provide department support.

Responsibilities

• Reports Reviews periodic reports of retiree work activity submitted by reporting employers to determine if information is complete, accurate, and conforms to employment after retirement regulations.
• Researches and resolves discrepancies, including communicating with reporting employers to clarify or correct information and researching account records.
• Prepares and/or enters payroll status change forms; and assists with maintaining and updating spreadsheets and tracking systems.
• Department Support Responds to inquiries from retirees and reporting employers and provides technical assistance regarding account status and/or changes, retiree eligibility, actions needed, other employment after retirement program issues, and employment after retirement laws, regulations, policies, procedures, and systems.
• Reviews and makes recommendations for changes to employment after retirement policies, procedures, forms, and processes.
• Provides training and technical assistance to team and agency staff regarding employment after retirement program laws, regulations, policies, procedures, and processes.
• Collections Coordinates and performs collection activities to recoup money owed from retirees who have exceeded employment limits.
• Notifies members of ineligible payments by mail or telephone to solicit re-payment.
• Maintains suspense records to ensure payments are received.

Requirements

• Three (3) years of full-time directly related, progressively responsible experience in payroll, accounting, financial analysis, or a position involving communicating laws, regulations, and policies.
• Education and experience may substitute for one another.

Qualifications

• High school diploma or GED.
• Associate’s or Bachelor’s degree from an accredited college or university in accounting, business, finance, or a related field.
• Two (2) years of accounts receivable or collections experience.
• Knowledge of TRS Employment After Retirement Laws and Rules.
• Knowledge Of Accounting and business concepts and terminology.
• TTRS benefits and disbursement related laws, rules, policies, procedures, and systems.

Skills

• In Planning, organizing, and prioritizing work assignments to manage a high-volume workload in a fast-paced and changing environment.
• Completing detailed work with a high degree of accuracy.
• Reviewing documentation, properly applying complex laws, regulations, rules, and policies.
• Making decisions based on sound judgment.
• Using a computer in a Windows environment with Microsoft Office word processing, spreadsheet, and other business software, including accurately entering alpha/numeric data.
• Strong written and verbal communications, including preparing complex correspondence and reports.
• Providing quality customer service.

Benefits

This position requires working onsite 5 days a week while in training. Training is estimated to take approximately six months. After training, the position requires working onsite 3 days per week or more, based on business need. Candidates selected to advance will first receive an assessment via email, which may be followed by a brief self-recorded video interview. Candidates selected to move forward interview in-person in Austin, Texas. The expected start date for this role is November 2, 2026.