Employer Services Analyst I

About the role

The Employer Services Analyst position at PSRS/PEERS is a unique opportunity to contribute to the financial security of thousands of educators and public employees. This role involves verifying and resolving discrepancies in employer-submitted data, ensuring timely benefit processing, and guiding employers through complex reporting requirements.

Responsibilities

• Analyze employer-submitted data to identify and resolve discrepancies
• Provide guidance on reporting and eligibility requirements
• Maintain accurate member accounts by monitoring submissions
• Verify retirement eligibility and perform audits on salary and service records
• Investigate salary variances and coordinate with Member Services and Accounting on benefit suspensions and reinstatements
• Generate audit reports and review and reconcile employer statements
• Process adjustments and analyze GASB 68 submissions in collaboration with Internal Audit
• Help maintain educational resources and serve as a resource during employer training sessions

Requirements

• Bachelor’s degree in business administration or a related field
• Three years of experience in accounting, auditing, or payroll preferred
• Experience with pension systems or employer reporting processes preferred
• Relevant experience with PSRS/PEERS may be considered in lieu of a degree
• A sharp eye for detail and the ability to interpret and apply complex policies and regulations
• Proficiency in Microsoft Office—particularly Excel, Word, Outlook, and PowerPoint
• Strong communication skills to explain complex information clearly and professionally
• Ability to manage multiple priorities and work independently while collaborating effectively with internal teams
• Occasional in-state travel, including overnight stays, to support employer training sessions and outreach efforts
• A valid Missouri driver’s license for use of company vehicles

Benefits

PSRS/PEERS offers a comprehensive benefits package including a robust Health Savings Account (HSA), vision and dental coverage, and membership in a defined benefit pension plan that provides lifetime retirement benefits with just five years of vesting. Employees start with three weeks of paid vacation and three weeks of sick leave annually, in addition to 12 paid holidays each year. Tuition assistance, ongoing training, and professional development opportunities are also provided.

Pay

Salary range: $52,686 - $59,273. Pay within the range is commensurate with education and experience.

Schedule

This role is full-time with benefits and offers hybrid work options after training. The standard office hours are 7:30 a.m. to 4:30 p.m., Monday through Friday.