Employee Success Business Partner

About the role

Service Excellence & Trust: Build foundational credibility by delivering frictionless, high-quality support across core ES processes, helping managers drive excellence and create highly productive teams.

Strategic Catalyst (The GM Mindset): Operate as a "business person who does ES." Partner with business leaders and think like a business leader yourself. Successful candidates bring a General Manager's mindset to concepts like talent density and business velocity. Enable and advise leaders in aligning the right people to the right roles, building a performance culture that directly drives commercial outcomes.

Responsibilities

• Support business leaders in driving core ES process
• Proactively ensure that ES process and policy does not inhibit or slow down your support groups
• Provide managers with counsel, subject guidance, and support in areas like employee relations, change management, and compensation
• Help managers tie their business objectives to talent profiles and people strategies
• Act as a customer-first, people-oriented solutions consultant by providing thought partnerships and useful tools for the leaders you support
• Support managers in fostering a culture of excellence within their teams through performance management and talent management
• Contribute to the evolution of the Employee Success Business Partner team through thought partnership and various projects

Requirements

• 6+ years of professional work experience
• 2+ years experience in consultative-type roles
• Experience in facilitating the various phases of the employee life cycle
• Deep understanding of business operations and economics
• Skillful communicator who's adept at influencing and building trust by knowing when to 'lean in' or 'lean back'
• Able to analyze, synthesize, and interpret complex data or information
• Skilled at creating impactful business-oriented people solutions through creative thinking and analysis of complex inputs
• Highly resourceful and comfortable working with ambiguity
• A forward-looking, self-driven hustle
• Growth mindset

Qualifications

• Education: Bachelor's degree preferred, but not required

Skills

• Strong communication and interpersonal skills
• Ability to influence and build trust
• Analytical and problem-solving skills
• Knowledge of business operations and economics
• Ability to work independently and with a team

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retailer programs
• 1% charitable giving program

Pay

Base pay: $75,000 - $175,000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Schedule

Work Anywhere means you can work in an office or at home on any given day. It’s about getting the work done in the way and place that works best for you.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace.

Product teams are organized in regional product excellence hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

Work at Veeva

Veeva is a Public Benefit Corporation (PBC), which means we consider our public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.

We are committed to doing the right thing, customer success, employee success, and speed. Our core values guide our decision-making and define our culture. We believe in giving back and supporting charitable causes, and we have a 1% Veeva Giving program to enable our employees to give back to the non-profit(s) of their choice.

We do not require our employees to sign non-compete agreements, and we take legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose.