Employee Relations Representative (Temp to Hire)

Position Summary

The Employee Relations Representative is responsible for supporting a positive, productive, and compliant workplace by managing employee relations matters, conducting workplace investigations, interpreting and applying company policies, and providing guidance to employees and leaders.

Key Responsibilities

• Manage and respond to employee relations matters, including employee complaints, workplace conflicts, performance concerns, attendance issues, and policy violations.
• Conduct timely, thorough, and objective workplace investigations, including employee interviews, documentation review, fact-finding, and preparation of investigation summaries and recommendations.
• Partner with managers and HR leadership to develop appropriate resolutions and corrective actions based on company policies, facts, and applicable employment laws.
• Provide guidance to managers regarding performance management, disciplinary actions, employee conduct, attendance, workplace behavior, and policy interpretation.
• Maintain accurate and confidential Employee Relations documentation, including investigation records, interview notes, corrective actions, and case tracking.
• Identify recurring employee relations trends and recommend improvements to policies, procedures, training, and workplace practices.
• Ensure employee relations practices are applied consistently and in accordance with federal, state, and local employment laws and company policies.
• Support the development, interpretation, and implementation of HR policies and procedures.
• Partner with HR, Legal, Safety, Payroll, and other departments as appropriate to address complex employee relations matters.
• Provide coaching and consultation to leaders to improve employee engagement, communication, accountability, and workplace effectiveness.
• Aid in employee termination processes and ensure appropriate documentation and approvals are completed.

Position Requirements

• Bachelor's degree in Human Resources or a related field preferred.
• 3+ years of experience in Human Resources, Employee Relations, or a related HR function.
• Experience conducting workplace investigations and handling confidential employee matters.
• Working knowledge of federal and state employment laws and HR best practices.
• Strong written and verbal communication skills.
• Excellent interviewing, conflict resolution, problem-solving, and documentation skills.
• Ability to maintain confidentiality and exercise sound judgment in sensitive situations.
• Strong organizational skills with the ability to manage multiple employee relations cases and competing priorities.
• Proficiency with Microsoft Office Suite and HRIS systems.
• Bilingual in Spanish/English preferred.

Required Knowledge, Skills, And Abilities

• Employee Relations & Conflict Resolution
• Workplace Investigations
• Employment Law & Compliance
• Coaching & Consultation
• Confidentiality & Discretion
• Critical Thinking & Sound Judgment
• Communication
• Documentation & Organization
• Problem Solving
• Leadership
• Partnership

Work Environment

This is an onsite position based in Riverside, CA and requires being onsite.

Benefits

• Comprehensive benefits package: Medical (including FSA & HSA), dental, vision, life and disability insurance, EAP, mental health, and wellness programs
• 401(k) with employer match
• Paid time off and twelve (12) paid holidays
• Employee referral program
• Career growth and development opportunities

Equal Opportunity Employer

ElDorado National California Inc. (ENC) is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected class under applicable federal, state, and local laws. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected. ENC takes affirmative action to employ and advance employment opportunities for minorities, women, protected veterans, and individuals with disabilities. We actively encourage qualified candidates from all backgrounds to apply and join our team. ENC is also committed to ensuring that individuals with disabilities have equal access to opportunities.