Employee Relations Representative

Serve as the first point of contact

• Serve as the first point of contact for employee relations inquiries
• Address routine questions related to policies, procedures, and workplace concerns
• Escalate complex issues to HR leadership as needed

Act as the intake liaison

• Act as the intake liaison for employee complaints
• Conduct initial assessments and ensure proper documentation

Conduct preliminary interviews

• Conduct preliminary interviews and gather relevant information for employee relations cases
• Include harassment allegations, workplace complaints, and policy violations

Partner with managers

• Partner with managers and supervisors to provide guidance on company policies
• Performance management, and disciplinary procedures

Maintain records

• Maintain accurate and confidential records for all employee lifecycle events
• Include resignations, terminations, transfers, and promotions

Prepare and manage documentation

• Prepare and manage employee relations documentation
• This includes Performance Improvement Plans (PIPs) and corrective actions

Stay and exit interviews

• Conduct stay interviews and exit interviews
• Analyze feedback, identify trends, and present insights to HR leadership

Compliance and knowledge

• Ensure compliance with applicable employment laws and regulations (EEO, affirmative action, etc.)
• Apply this knowledge when advising employees and leaders

Philosophy and promotion

• Promote a positive employee relations philosophy aligned with Garver standards and organizational values

Additional duties

• Perform additional duties as assigned

Qualifications

• Strong verbal and written communication skills
• Excellent interpersonal, conflict resolution, and negotiation skills
• Effective time management and ability to meet deadlines in a fast-paced environment
• Strong analytical and problem-solving capabilities
• Solid understanding of employment laws, regulations, and HR best practices
• Ability to interpret and apply policies, procedures, and legal guidelines effectively
• Proficiency in Microsoft Office Suite or similar tools
• Bachelor’s degree in Human Resources, Business Administration, or a related field (required)
• Minimum of 3 years of HR experience, employee relations experience preferred
• SHRM-CP or SHRM-SCP certification preferred

Physical requirements

• Prolonged periods of sitting and working at a computer
• Ability to occasionally lift up to 15 pounds

Company Information

• Grow With Us: Garver offers its employees programs such as company-paid professional memberships, company support for industry licenses and continuing education opportunities that foster a progressive atmosphere.
• Garver is an employee-owned engineering, planning, and environmental services firm focused on aviation, transportation, buildings, federal, water and wastewater services; surveying; advisory services; and construction engineering and inspection.
• Garver is in the top 100 of Engineering News-Record's Top 500 Design Firms list, with more than 1,300 employees.
• Garver has a people-first culture that drives innovative, client-first service and is consistently recognized as a best firm to work for by Zweig Group.
• Learn how Garver invests in people and places they call home at GarverUSA.com.

Equal Employment Opportunity

• Garver is committed to providing equal employment opportunities to all applicants and employees.
• Our employment practices are based upon an individual's capabilities and qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law.