Employee Relations Principal, Operations Corporate Employee Relations (ER) & Field Enablement

About the Role

The Amazon Operations Corporate Employee Relations (ER) & Field Enablement team supports Amazon operations corporate employees and field leaders, and we are seeking an Employee Relations Principal to join our team. The Principal reports directly to an Employee Relations Director and serves as a key member of the Operations Corporate Employee Relations team.

Key Responsibilities

• Apply employee relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs
• Detect and mitigate risks by identifying trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks
• Work reactively on crisis-oriented issues under time limitations while exercising excellent judgment and leadership
• Independently design, own, and lead large-scale, network-wide projects that improve frontline employee and contractor experience
• Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrate ability to define and measure success of programs
• Use AI tools and technologies to analyze data, automate routine tasks, and improve processes
• Rapidly produce high-quality executive-level written communications that concisely analyze problems and move solutions from concept to execution
• Effectively present verbally to all levels of the organization
• Build constructive relationships with critical stakeholders to share information and influence change
• Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
• Design solutions for a single person, site, station, or situation then translate, design, and launch sustainable mechanisms for entire networks
• Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions
• Develop communication and tactical campaign strategy as well as lead teams in tactical execution
• Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results
• Lead the development and growth of our field employee relations team (this role may have direct reports including Employee Relations Specialists, Managers, and/or Principals)

Basic Qualifications

• Bachelor's degree
• Experience producing executive-level written materials and presenting to executive audiences
• Experience creating and implementing large-scale programs
• Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience
• 10+ years of relevant experience in employee relations, labor relations, or labor/employment law OR 10+ years of relevant experience to include 1+ years of Amazon experience and one or more short-term assignments within Amazon employee relations
• Experience in leading campaign response

Preferred Qualifications

• Experience within a distribution center, logistics, or manufacturing environment
• Experience supporting large hourly workforces
• Experience with MS Excel, Word, SharePoint & PowerPoint
• Advanced degree, JD, or other specialized training in labor/employee relations
• Internal Amazon experience in Operations, Human Resources/PXT, or other functional partner teams
• Demonstrated ability to exercise independent judgment and discretion in managing multiple and competing priorities
• People leadership experience including hiring and developing talent
• Works well in a fast-paced environment, flexible, able to change direction quickly and manage projects through ambiguity and constant change
• Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments
• Outstanding communication skills in written and verbal form; extensive public speaking, training, and/or leadership communication skills
• Solid sense of accountability, high-quality judgment, and sound decision-making
• Ability to handle confidential information and escalate issues when appropriate
• Ability to quickly connect and build trust with people across a wide variety of cultural and socio-economic backgrounds
• Fluency in multiple languages
• Previous experience managing operations

Travel

The successful candidate must be capable of traveling domestically at least 50% of the time with potential for additional travel when necessary, and at times with short notice.

Pay & Compensation

Base salary range varies by location. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

• USA, AZ, Tempe: $151,600.00 - $205,000.00 USD annually
• USA, CA, Santa Clara: $166,700.00 - $225,600.00 USD annually
• USA, GA, Atlanta: $151,600.00 - $205,000.00 USD annually
• USA, MA, Boston: $151,600.00 - $205,000.00 USD annually
• USA, NY, New York: $166,700.00 - $225,600.00 USD annually
• USA, TN, Nashville: $116,700.00 - $204,300.00 USD annually
• USA, TX, Austin: $151,600.00 - $205,000.00 USD annually
• USA, TX, Irving: $151,600.00 - $205,000.00 USD annually
• USA, VA, Arlington: $151,600.00 - $205,000.00 USD annually
• USA, WA, Bellevue: $151,600.00 - $205,000.00 USD annually

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

This response is AI-generated, for reference only.