Employee Relations People Partner

About the role

This is a full-spectrum employee relations role with real ownership and meaningful scope. You will run complex investigations, coach managers for incredible success – including documenting performance proactively, designing compliance training that actually changes behavior, and own the employee handbook.

Responsibilities

• Own all workplace investigations end to end — intake, investigation plan, interviews, findings documentation, and resolution — for all countries we operate in (US, Canada, UK and Germany)
• Maintain an active case tracker with status, risk level, timeline, and resolution for every open matter
• Partner closely with People Business Partners who provide business context on each case — you own the process and documentation, they bring the organizational knowledge
• Work with employment counsel on matters with legal exposure — you will know when to loop in and when to handle independently
• Escalate complex or high-risk matters to the Sr. Director with a well-packaged summary of facts, risk assessment, and recommended next steps
• Own the PIP lifecycle across all client groups — documentation, timeline management, manager coaching support, and resolution tracking
• Identify patterns in performance management data and surface recommendations to the People team and business leaders
• Ensure 100% of active PIPs have clear documentation, follow-up actions, and tracked resolution — no case is ever left without a next step
• Design and own Tekion's compliance training program covering all federal and state-mandated topics: sexual harassment prevention (California AB 1825 / SB 1343), workplace violence prevention and professional conduct standards
• Deliver training across all employee populations in support of our Emtrain platform — ensuring content is engaging, current, and legally compliant in every jurisdiction we operate
• Track mandatory training completion by department, role, and country — flag gaps proactively and ensure 100% completion of all legally required programs
• Build a training calendar that anticipates recurring compliance requirements so nothing is reactive
• Own the Tekion Employee Handbook and all associated policies— initial build, annual review cycle, policy updates, and multi-state and multi-country compliance across US, Canada, UK and Germany
• Ensure the handbook reflects current law and best practices across all countries we operate in — partnering with employment counsel where country-specific nuance requires it
• Translate legal and policy updates into clear, plain-language handbook content that employees can understand and act on
• Build a policy review cadence so the handbook never becomes outdated — you own the schedule, the process, and the communication to employees when changes are made
• Maintain supplemental policies consistent with the handbook and current law

Requirements

• 5–7 years of employee relations experience with a meaningful investigations portfolio — you have run complex cases involving senior employees and know what it takes
• Coached managers on performance documentation and difficult conversations — not just advised them reactively when something went wrong
• Designed or delivered compliance or management training that actually changed behavior — not just checked the box
• Deep working knowledge of California employment law and multi-state requirements — and you stay current
• Owned a handbook or policy document from creation or full refresh through implementation — not just contributed to a section
• Document everything, miss nothing, and understand that the paper trail is the protection

Qualifications

• Fully committed to working in our Pleasanton, CA office five days per week
• Experience that makes you stronger for this role: SHRM-CP, PHR, or employment law certification
• Familiarity with Workday and Emtrain
• Multi-country ER experience across US, Canada, and EMEA
• Background supporting a company through rapid headcount growth where policies needed to scale quickly