Employee Relations Partner

About the role

The Employee Relations Partner serves as a subject matter expert and strategic advisor on employee relations matters across Nemours Children’s Health. This role partners closely with HR Business Partners, leaders, Legal, and Compliance to manage workplace concerns, conduct investigations, mitigate organizational risk, and promote fair, consistent, and values-based employment practices.

Responsibilities

• Serve as the primary HR lead on complex employee relations matters including complaints, investigations, policy violations, workplace conflicts, and misconduct allegations.
• Conduct prompt, thorough, and impartial investigations, including interviews, documentation review, and findings summaries.
• Utilize HR Acuity case management system to intake, document, track, and manage employee relations cases from initiation through resolution.
• Ensure case documentation meets legal, regulatory, and organizational standards.
• Partner closely with Legal and Compliance to assess risk exposure and determine appropriate corrective actions and resolution strategies.
• Identify patterns and trends in employee relations data to proactively mitigate organizational risk.
• Provide recommendations that balance fairness, consistency, operational needs, and legal compliance.
• Ensure adherence to employment law, regulatory requirements, and Nemours policies and standards.
• Advise leaders and HR Business Partners on employee relations strategy, performance management actions, and corrective action decisions.
• Provide coaching to leaders on conflict resolution, documentation practices, and appropriate handling of workplace concerns.
• Support separation decisions and high-risk employment actions in partnership with HRBPs and Legal.
• Develop practical, risk-informed options and guide decision-making.
• Apply standardized investigation methodology and interviewing practices.
• Maintain neutrality and confidentiality throughout the investigation process.
• Prepare clear investigative reports, findings summaries, and recommended actions.
• Support continuous improvement of ER investigation protocols and documentation standards.
• Analyze HR Acuity and ER data to identify systemic issues, recurring themes, and organizational risk indicators.
• Provide regular reporting and insights to HR and enterprise leadership on ER trends and risk areas.
• Partner with HRBPs and COEs to develop preventive strategies, leader education, and policy clarification where trends emerge.
• Promote Nemours values, Just Culture principles, and culture of openness and accountability through ER processes and leader coaching.
• Promote consistent and equitable treatment across departments and functions.

Requirements

• Bachelor’s degree in Human Resources, Business, Healthcare Administration, or related field.
• Minimum 7–10 years of progressive HR experience with significant focus in employee relations and investigations.
• Demonstrated experience managing complex and sensitive workplace investigations.
• Strong knowledge of employment law, regulatory compliance, and risk mitigation practices.
• Experience working in partnership with Legal and Compliance functions.
• Experience using HR case management systems; HR Acuity experience strongly preferred.
• Strong interviewing, documentation, and analytical skills.
• Healthcare or highly regulated industry experience.
• Experience in large, multi-site, or matrixed organizations.

Qualifications

Healthcare or highly regulated industry experience. Experience in large, multi-site, or matrixed organizations.

Skills

Strong interviewing, documentation, and analytical skills.

Benefits

Nemours Children’s Health offers competitive benefits including health insurance, retirement plans, paid time off, and more.

Pay

Compensation is commensurate with experience.

Schedule

The role may require occasional evening and weekend work depending on business needs.