Employee Relations Partner

Essential Functions

• Serve as the primary HR lead on complex employee relations matters including complaints, investigations, policy violations, workplace conflicts, and misconduct allegations.
• Conduct prompt, thorough, and impartial investigations, including interviews, documentation review, and findings summaries.
• Utilize HR Acuity case management system to intake, document, track, and manage employee relations cases from initiation through resolution.
• Ensure case documentation meets legal, regulatory, and organizational standards.
• Partner closely with Legal and Compliance to assess risk exposure and determine appropriate corrective actions and resolution strategies.
• Identify patterns and trends in employee relations data to proactively mitigate organizational risk.
• Provide recommendations that balance fairness, consistency, operational needs, and legal compliance.
• Ensure adherence to employment law, regulatory requirements, and Nemours policies and standards.
• Advise leaders and HR Business Partners on employee relations strategy, performance management actions, and corrective action decisions.
• Provide coaching to leaders on conflict resolution, documentation practices, and appropriate handling of workplace concerns.
• Support separation decisions and high-risk employment actions in partnership with HRBPs and Legal.
• Develop practical, risk-informed options and guide decision-making.
• Apply standardized investigation methodology and interviewing practices.
• Maintain neutrality and confidentiality throughout the investigation process.
• Prepare clear investigative reports, findings summaries, and recommended actions.
• Support continuous improvement of ER investigation protocols and documentation standards.
• Analyze HR Acuity and ER data to identify systemic issues, recurring themes, and organizational risk indicators.
• Provide regular reporting and insights to HR and enterprise leadership on ER trends and risk areas.
• Partner with HRBPs and COEs to develop preventive strategies, leader education, and policy clarification where trends emerge.
• Promote Nemours values, Just Culture principles, and culture of openness and accountability through ER processes and leader coaching.
• Promote consistent and equitable treatment across departments and functions.

  About Us

  Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships. Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive. Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.