Employee Relations Partner

About the role

This role partners with People Operations and cross-functional teams to lead automation, compliance, and project delivery across global HR operations, enabling scalable and AI-enabled solutions.

Start date is ASAP (2-3 weeks post-offer, Monday starts only) for this 6-month contract position. The role is hybrid in Austin, TX (2-3 days onsite per week at 405 Comal St, Austin, TX 78702). Visa sponsorship is not available.

Responsibilities

• Coordinate across global People Ops to identify process improvement and automation opportunities, facilitating future-state design workshops
• Partner with IT by providing clear business requirements to deliver AI-enabled, scalable HR solutions
• Serve as the primary point of contact for audit and compliance requirements, engaging broader People Ops resources as needed
• Develop and govern standard frameworks, process documentation, and knowledge management practices across the People Ops team
• Act as People Ops' primary liaison with IT partner organizations, including PPS, H2R, and CustomerZero
• Cultivate cross-functional partnerships to ensure People Ops has early visibility into relevant initiatives and can influence direction
• Translate project and initiative support needs back to People Ops leadership to drive successful outcomes

Requirements

• Deep understanding of hire-to-retire (H2R) processes on a global scale, including audit and compliance responsibilities
• Demonstrated experience streamlining complex workflows and overlaying AI or automation tools to scale processes
• Hands-on experience with Workday business processes
• Experience with case management platforms such as Zendesk, Jira, or ServiceNow
• Experience with AI automation platforms such as AppScript, NotebookLM, Codex, or similar tools

Pay

$74–$106 per hour

Benefits

• Eligible for Health, Dental, Vision, and 401K