Employee Relations Partner

Job Summary

Responsible for advising managers and HR Business Partners (HRBPs) regarding employee and/or labor relations situations and the interpretation of personnel policies, labor contracts as well as state/federal employment laws. The ERLR Partner will provide comprehensive internal employee and labor relations consultation, conduct investigations, present findings and recommendations, support collective bargaining negotiations and develop and maintain positive working relationships with staff, leadership and union representatives.

Essential Functions

• Provides guidance and support related employee and labor relations including policy and contract interpretation and implementation, performance management, corrective action, employment terminations (including reduction in force), appeal/grievance process and conflict resolution.
• Addresses concerns from workforce members that impact employee experience.
• Conducts confidential, objective and thorough investigations. Prepares and presents reports of the findings and provides consultation regarding the implementation of action plans to address concerns.
• Presents findings and provides consultation regarding the implementation of action plans to address concerns.
• Partners with the MGB ERLR COE and OGC on complex ERLR cases, demand letters, collective bargaining negotiations, labor arbitrations and other proceedings as necessary.
• Partners with HRBP and leadership to develop action plans to address issues.
• Manages ADA, religious, and pregnancy accommodation requests using HR case management system. Conducts interactive dialogue process with employee, operational leadership, Occupational Health, and other necessary participants for all accommodation requests, including requests for religious, medical, or pregnancy-related accommodations.
• Identifies gaps, themes, trends and root causes impacting staff engagement and retention, effective performance, delivery of services and organizational strategy.

Qualifications

• Bachelor's Degree in a related field of study required.
• Experience in Employee Relations/Labor Relations or Human Resources Business Partner Level role or equivalent experience required.

Knowledge, Skills And Abilities

• Action Oriented - Taking on new opportunities and tackling challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Manages Conflict - Handling conflict situations effectively, with a minimum of noise.
• Situational Adaptability - Adopting an approach and demeanor in real time to match the shifting demands of different situations.
• Values Differences - Recognizing the value that different perspectives and cultures bring to an organization.

Additional Job Details (if Applicable)

• Remote Type: Hybrid Work Location: 399 Revolution Drive
• Scheduled Weekly Hours: 40
• Employee Type: Regular Work Shift: Day (United States of America)

Pay Range

$63,648.00 - $90,750.40/Annual

Grade

6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.

EEO Statement

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.