Employee Relations Investigator - Office of Human Resources Management

About the role

As an Employee Relations Investigator in the Workforce Relations Center, OHRM, you will conduct workplace investigations and address employee relations and HR compliance matters. Positions may be filled in Washington, DC; Kansas City, MO; Lakewood, CO; Tacoma, WA; Raleigh, NC; Chicago, IL; Fort Worth, TX; Boston, MA; Atlanta, GA; New York, NY; San Francisco, CA; and Philadelphia, PA. We are currently filling one vacancy, but additional vacancies may be filled as needed.

Responsibilities

• Oversee complex investigations, provide expert advice to HR professionals and managers, and ensure that all employee-related concerns are managed with consistency, thoroughness, and in full compliance with legal and regulatory requirements.
• Investigate potential workplace concerns, including violations of agency policies, values and/or applicable laws or regulations.
• Lead investigations of complaints of misconduct involving allegations of discrimination, harassment, retaliation, grievance, compliance and/or policy violations using proven and acceptable investigative techniques and in accordance with GSA policy and procedures.
• Collaborate with leadership and other HR Specialists to develop strategies and associated action plans to achieve objectives.
• Provide expert advice and guidance to HR professionals, supervisors, managers, and senior leadership on complex employee relations matters.
• Evaluate investigative findings and make recommendations for appropriate employee relations actions and resolutions consistent with applicable policies, employment laws, and regulatory standards.
• Generate regular reports to highlight key findings, trends, and areas of concern for continuous improvement.
• Identify and use metrics to improve the investigation process, make recommendations to reduce future similar investigations and associated risks, and maintain accurate and confidential records of investigations, complaints, and compliance activities.
• Conduct in-person, on-site interviews, if possible, with complainant(s), witnesses, and individuals against whom complaints are filed, to gather and analyze the facts associated with the complaints.
• Run document reviews, including the collection, review, and analysis of relevant documents.
• Prepare comprehensive written investigation reports that clearly identify the issues investigated, relevant policies, findings, and recommendations.

Requirements

• U.S. Citizenship or National (Residents of American Samoa and Swains Island).
• Meet all eligibility criteria within 30 days of the closing date.
• Meet time-in-grade within 30 days of the closing date, if applicable.
• Register with Selective Service if you are a male born after 12/31/1959.
• If selected, current or former Political Appointees must have OPM authorization; disclosure to the HR Office is required.
• Serve a one-year probationary period, if required.
• Undergo and pass a background investigation (Tier 2 investigation level).
• Have identity and work status eligibility verified via DHS e-Verify; any discrepancies must be resolved as a condition of continued employment.

Qualifications

To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience includes:

• Investigating administrative matters concerning misconduct, harassment in the workplace and other administrative violations of federal and regulatory policies and laws.
• Preparing an investigation plan, developing interview questions, interviewing witnesses, gathering and analyzing physical evidence, and writing comprehensive, legally sufficient investigative reports.
• Collaborating with external stakeholders on all aspects of the investigative process.

Your resume must clearly demonstrate how you meet the specialized experience described above and should include name, address, telephone number, email address; job title; relevant work experience with employer name, job title, start and end dates (month/year), hours worked per week, and descriptions explaining how you meet the required qualifications; and education, certifications, or licensures if required.

Benefits

• Health insurance (wide range of plans)
• Life insurance coverage with several options
• Sick leave and vacation time, including 11 paid holidays per year
• Thrift Savings Plan (similar to a 401(k) plan)
• Transit and child care subsidies
• Flexible spending accounts
• Long-term care insurance
• Training and development