Employee Relations Investigator - Office of Human Resources Management

Summary As an Employee Relations Investigator in the Workforce Relations Center, OHRM, you will conduct workplace investigations and address employee relations and HR compliance matters. Location of position: Positions may be filled in Washington, DC; Kansas City, MO; Lakewood, CO; Tacoma, WA; Raleigh, NC; Chicago, IL; Fort Worth, TX; Boston, MA; Atlanta, GA; New York, NY; San Francisco, CA; and Philadelphia, PA. We are currently filling one vacancy, but additional vacancies may be filled as needed. Learn more about this agency Duties As an Employee Relations Investigator, you will perform the following duties: Oversees complex investigations, providing expert advice to HR professionals and managers, and ensuring that all employee-related concerns are managed with consistency, thoroughness, and in full compliance with legal and regulatory requirements. Investigates potential workplace concerns, including violations of agency policies, values and/or applicable laws or regulations.Leads investigations of complaints of misconduct involving allegations of discrimination, harassment, retaliation, grievance, compliance and/or policy violations utilizing proven and acceptable investigative techniques and in accordance with GSA policy and procedures. Collaborates with leadership and other HR Specialists to develop strategies and associated action plans to achieve objectives.Provides expert advice and guidance to HR professionals, supervisors, managers, and senior leadership on complex employee relations matters. Evaluates investigative findings and makes recommendations for appropriate employee relations actions and resolutions consistent with applicable policies, employment laws, and regulatory standards.Generates regular reports to highlight key findings, trends, and areas of concern for continuous improvement. Identifies and uses metrics to improve the investigation process, makes recommendations to reduce future similar investigations and associated risks, and maintains accurate and confidential records of investigations, complaints, and compliance activities.Conducts in-person, on-site interviews, if possible, with complainant(s), witnesses, and individuals against whom complaints are filed, to gather and analyze the facts associated with the complaints. Runs document reviews, including the collection, review, and analysis of relevant documents. Prepares comprehensive written investigation reports that clearly identify the issues investigated, relevant policies, findings, and recommendations. Requirements Conditions of employment US Citizenship or National (Residents of American Samoa and Swains Island)Meet all eligibility criteria within 30 days of the closing dateMeet time-in-grade within 30 days of the closing date, if applicableRegister with Selective Service if you are a male born after 12/31/1959 If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.Serve a one year probationary period, if required.Undergo and pass a background investigation (Tier 2 investigation level).Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment. Qualifications To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: Name, address, telephone number, email address;Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement.Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts. Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible. If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. The GS-13 salary range starts at $108,173 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. Locality pay will be determined upon selection. To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is experience investigating administrative matters concerning misconduct, harassment in the workplace and other administrative violations of federal and regulatory policies and laws; preparing an investigation plan, developing interview questions, interviewing witnesses, gathering and analyzing physical evidence, and writing comprehensive, legally sufficient investigative reports; collaborating with external stakeholders on all aspects of the investigative process. Additional information Candidates will not be hired based on their race, sex, color, religion, or national origin. Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage. Relocation-related expenses are not approved and will be your responsibility. On a case-by-case basis, the following incentives may be approved: Credit toward vacation leave if you are new to the federal government Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. You will have access to many benefits including: Health insurance (choose from a wide range of plans)Life insurance coverage with several optionsSick leave and vacation time, including 11 paid holidays per yearThrift Savings Plan (similar to a 401(k) plan)Transit and child care subsidiesFlexible spending accountsLong-term care insuranceTraining and development Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.