Employee Relations & Engagement Specialist

Primary Responsibilities

• Lead employee relations matters and serve as a trusted resource for employees and supervisors regarding workplace concerns, policy interpretation, and employment practices.
• Conduct prompt, thorough, and impartial investigations involving employee complaints, policy violations, workplace misconduct, and other employee relations issues.
• Provide guidance and coaching to managers on performance management, corrective action, attendance issues, conflict resolution, and employee development.
• Collaborate with Dr. Director of HR to develop and maintain scalable employee relations processes, investigation protocols, tracking systems, and reporting practices to support increased case volume and organizational growth.
• Ensure consistent application and administration of organizational policies, procedures, and employment practices.
• Identify employee relations trends and recommend solutions to address workplace concerns and enhance employee experience.
• Lead the administration of employee engagement surveys, analyze results, and support the development and implementation of action plans.
• Care for coordination and management of employee recognition, tuition reimbursement, wellness, and engagement programs that support organizational culture and employee retention.
• Partner with managers and leadership to support employee retention efforts and promote a culture of accountability, respect, and inclusion.
• Support onboarding and employee integration activities to enhance the overall employee experience.
• Maintain accurate and confidential employee relations records, investigation files, and documentation.
• Monitor compliance with federal, state, and local employment laws and organizational policies.
• Prepare reports and analyze workforce metrics related to employee relations, engagement, and employee satisfaction.
• Collaborate with HR leadership on complex employee relations matters and organizational initiatives.
• Participate in HR projects and special initiatives that support departmental and organizational goals.

Qualifications

• Bachelor’s degree. Related experience may be considered in lieu of degree requirement.
• Three (3) years’ experience in Human Resources managing employee relations programs and workplace investigations.
• Experience leading employee engagement, culture, or organizational development initiatives.
• Experience in nonprofit, healthcare, education, social services, or multi-site organizations a plus.
• Knowledge of employee relations principles, employment law, and workplace investigations.
• Strong leadership, coaching, and consultation skills.
• Ability to build trust and maintain confidentiality while handling sensitive matters.
• Conflict resolution and mediation skills.
• Strong analytical, critical thinking, and decision-making abilities.
• Excellent verbal, written, and presentation skills.
• Ability to drive organizational changes.
• Proficiency in HRIS systems, employee engagement platforms, and Microsoft Office applications.