Employee Navigator Eligibility Specialist
At HUB International, we are a team of entrepreneurs committed to empowering our clients and employees. We serve businesses and individuals in our local communities, offering a wide range of insurance and employee benefits products and services.
About the role
We are seeking an Employee Navigator Eligibility Specialist to join our dynamic team. This role involves creating, configuring, and optimizing the Employee Navigator platform to enhance HR operations and the employee experience.
Responsibilities
- Build, configure, and customize Employee Navigator’s features and functionalities to meet organizational needs.
- Troubleshoot and resolve issues to ensure the system runs smoothly.
- Manage the end-to-end implementation process for Employee Navigator software, collaborating with internal HR teams for data migration and integration.
- Provide ongoing training and support to employees and HR administrators on the system's features and best practices.
- Develop and maintain key metrics and KPIs, regularly auditing and updating employee records.
- Partner with HR, IT, and other departments to ensure Employee Navigator supports organizational goals, including talent management, benefits administration, and employee engagement.
- Identify opportunities for system enhancements and recommend improvements for efficiency and effectiveness.
- Drive processes in a team environment, executing on various tasks with high accuracy.
Qualifications
- Experience with other HR systems (e.g., ADP, Workday, BambooHR, etc.)
- Familiarity with benefits administration, compliance regulations (e.g., ACA, HIPAA), and payroll processes
- Knowledge of SQL, XML, 834 EDI or other data query languages
- Experience with training and supporting end-users on HR technology platforms
- Strong technical skills with a deep understanding of Employee Navigator or similar HR software platforms
- Life and Health license/can be obtained through training upon hire
- HR, Benefits, Compliance related experience is preferred, but not required
- Intermediate experience with all MS office products
- Ability to listen and seek to understand client needs
- Sense of curiosity and desire to learn
- Excellent verbal and written communication skills
Benefits
- Medical, Dental, and Vision (PPO, HMO, and HSA)
- Comprehensive Wellness Program
- 401(k) Retirement Plan
- Life and Disability Plans
- Vacation, Holiday, Sick, and Personal Time Off
- Pet Insurance
- Bonus Program
- Comprehensive Onboarding Program
- Continuing Education / Personal Development Programs
- Flexible Work Arrangements
- Employee Engagement Events
- Dress for Your Day
- HUB Bucks Rewards Program
- Service Awards
Cultural Expectations
- Determined – unsatisfied until we are the best
- Ownership – Responsible to each other, our clients, and our goals
- Teamwork – Together we attain greater success
- Sincerity – Giving and receiving direct and caring communication
Preferred Qualifications
- Intermediate experience with all MS office products
- Ability to listen and seek to understand client needs
- Sense of curiosity and desire to learn
- Excellent verbal and written communication skills
- Ability to drive processes in a team environment
- Must be able to execute on a variety of tasks in a fast-paced environment with high degree of accuracy
Department Account Management & Service Required
This role requires experience managing department accounts and providing service.
Travel
Required
Education
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
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