Employee & Labor Relations Manager

About the role

Reporting to the Director, Employee and Labor Relations, the Manager, Employee and Labor Relations serves as a trusted advisor and subject matter expert on complex workplace investigations, labor relations and grievance management. Leads a team of HR professionals responsible for the resolution of sensitive employee relations matters, overseeing the administration of the collective bargaining agreements, and ensuring consistent application of policies and practices across the enterprise. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Responsibilities

• Manages the investigation lifecycle through impartial investigations into employee complaints, workplace misconduct, and policy violations, ensuring timely resolution, confidentiality, and compliance with all applicable laws and company policies.
• Conducts complex investigations in consultation with the Director.
• Manages labor relations activities to include grievance and arbitration process under collective bargaining agreements, contract interpretation, case preparation, documentation, and grievance meetings to resolve disputes effectively.
• Provides strategic consultation to leaders on disciplinary actions, corrective measures, and performance management concerns, ensuring consistency, fairness, and mitigation of organizational risk.
• Provides support (coaching, counseling, education) to managers on employee relations.
• Educates, advises, and informs managers and employees on employment laws, labor relations, and workplace policies.
• Works closely with inside and outside counsel in areas of employment law or labor relations as required.
• Provides training, support, and guidance as related to contractual obligations, anticipated “hot spots,” and grievance processes.
• Assists with developing and updating policies and procedures to ensure compliance with applicable law, collective bargaining agreements, and tribal ordinances.
• Tracks and analyzes employee relations trends and metrics to identify patterns, assess program effectiveness, and continuous improvement opportunities.
• Partners with HR Business Partner team on systemic cases, works collaboratively to identify root causes and develop sustainable, strategic solutions that address underlying issues and enhance organizational effectiveness.
• Performs other