Employee Benefits Senior Account Manager - Metro Denver

What You’ll Do

• Client Relationship Management: Serve as the primary point of contact for benefit program changes and inquiries; oversee account servicing related to marketing, claims, and administration; and maintain strong client relationships to ensure retention.
• Open Enrollment Coordination: Schedule, plan, and lead client open enrollment meetings; request carrier materials; and prepare and distribute handouts to deliver a smooth enrollment experience.
• Market Insight & Industry Knowledge: Stay informed on market trends, carrier offerings, and industry developments to provide clients with accurate, timely guidance and strategic recommendations.
• Marketing & Renewal Support: Collect client renewal data, attend pre-renewal meetings as needed, obtain quotes, prepare proposals, and assist with presentations; collaborate with consultants to issue binding instructions and support new and renewal business strategies.
• Data Integrity & Compliance: Ensure accuracy of policy data within agency management systems to maintain compliance and operational efficiency.
• Issue Resolution & Billing: Address implementation and eligibility issues promptly; assist with client billing audits to ensure accuracy and client satisfaction.
• Material Development & Reporting: Create open enrollment summaries, carrier information, stewardship reports, and other client-requested materials to support engagement and transparency.

What You Bring

• Education and Work Experience: Associate degree (A. A.) or equivalent from two-year college or technical school; or four to six years related experience and/or training; or equivalent combination of education and experience. Demonstrated expertise in supporting and servicing all aspects of self-funded health plans, including captive arrangements and/or consortium programs.
• Certificates, Licenses, Registrations: Possess and maintain Colorado Life & Health Insurance License. Actively pursue industry designations as required to perform the duties of the position.
• Claims Management: Experience handling insurance claims and using systems like AMS 360 and ImageRight.
• Client Advocacy: Ability to build strong relationships and guide clients through the claims process.
• Analytical Skills: Skilled at analyzing loss data and creating clear, actionable reports.
• Compliance Awareness: Strong attention to detail and knowledge of insurance regulations.

Why Join Us?

• Growth Opportunities: Access to professional development and certifications
• Supportive Culture: Be part of a team that values collaboration, integrity, and continuous learning.
• Flexible Work Options: Upon completion of training enjoy a customizable schedule that can include up to two days remote, alternating 5-day & 4.5-day work weeks, and flexibility in start and end times.
• Comprehensive Benefits: Enjoy a competitive salary, healthcare options, retirement plans, and more.
• Salary Range - Starting pay for this exempt position is $75,000 - $85,000 annually. Pay may exceed this range for well-qualified candidates, commensurate with experience. In addition to regular pay, this position is eligible to participate in our annual performance incentive program.
• Benefits - At Flood and Peterson all full-time employees are eligible for benefits, including Medical, Dental, Vision, and Life insurance, paid time off, paid holidays, and paid Volunteer Time Off. Full-time employees are also eligible to participate in our 401k plan, which includes both safe harbor and discretionary matching.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Paid Time Off
• Paid Holidays
• Paid Volunteer Time Off
• 401k Plan

Flood and Peterson Values

• Integrity – We uphold the highest standards, acting with honesty, trust, and the courage to do what's right.
• Gratitude – We show kindness and respect, appreciating each other, our clients, and our community.
• Knowledge – We lead through learning, sharing insights, and embracing diverse experiences to educate and grow together.
• Commitment – We take responsibility, prioritize teamwork, and dedicate ourselves to fulfilling the Flood and Peterson promise.
• Impact – We strive for meaningful results, aiming to build a lasting legacy through positive influence and service.