Employee Benefits Senior Account Manager - Hybrid (Phoenix, AZ)

Employee Benefits

The core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions.

Responsibilities

• Manage, maintain and ensure overall retention of assigned book of business
• Provide stewardship of all client deliverables and strategy execution
• Advises clients in reducing costs while offering competitive benefit options
• Build relationships with clients through proactive communication
• Collaborate with internal service and strategic team members as needed
• Work closely with Producer and Market Analyst to manage the entire renewal and marketing process
• Effectively and efficiently manage complex accounts and high-level service deliverables
• Conduct regular face-to-face meetings with clients including needs analysis and strategy discussions
• Conduct enrollment meetings as needed
• Assist clients with compliance tasks, as applicable
• Manage day-to-day client issues, escalate with carrier/vendors as necessary
• Aid in growing the book of business through cross-sale opportunities when available
• Communicate and educate clients on latest trends, concerns and changes in the industry
• Provide leadership within the extended service team

Requirements

• Ability to work with clients at a strategic level
• Ability to thrive in fast-paced environment
• Self-motivated and disciplined
• Excellent written and verbal communication skills
• Strong organizational skills
• Very detail-oriented
• Demonstrate leadership capabilities
• 5+ years’ experience in account management or in a consultative role, required
• Prior experience in broker agency or benefit administration firm, required
• Current Life and Health license, required
• Thorough knowledge of health and ancillary products, required
• Working knowledge of all medical funding and risk strategies, required
• Working knowledge of benefits compliance, required
• Ability to confidently present client experience data and recommended strategies, required
• Working knowledge of all Microsoft Office products, required
• Familiarity and practical knowledge of quoting process and tools, required
• Bachelor’s Degree, preferred

Benefits

• Your base pay is dependent upon your skills, education, qualifications, professional experience, and location.
• In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance.
• We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs.
• You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
• To learn more, visit: www.onedigital.com/careers

Pay

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance.

Schedule

Not specified

Qualifications

• Ability to work with clients at a strategic level
• Ability to thrive in fast-paced environment
• Self-motivated and disciplined
• Excellent written and verbal communication skills
• Strong organizational skills
• Very detail-oriented
• Demonstrate leadership capabilities
• 5+ years’ experience in account management or in a consultative role, required
• Prior experience in broker agency or benefit administration firm, required
• Current Life and Health license, required
• Thorough knowledge of health and ancillary products, required
• Working knowledge of all medical funding and risk strategies, required
• Working knowledge of benefits compliance, required
• Ability to confidently present client experience data and recommended strategies, required
• Working knowledge of all Microsoft Office products, required
• Familiarity and practical knowledge of quoting process and tools, required
• Bachelor’s Degree, preferred