Employee Benefits Account Manager - Remote

Qualifications

• Active L&H License
• Relevant certifications or licenses, such as Certified Employee Benefit Specialist (CEBS) or Group Benefits Associate (GBA)
• Previous experience in employee benefits administration, consulting, or account management
• Strong understanding of employee benefits programs, regulations, and industry trends
• Proficiency in benefits administration software, Microsoft Office Suite, and data analysis tools

Responsibilities

• Build and maintain strong relationships with clients, serving as the primary point of contact for all employee benefits-related matters
• Understand clients' organizational culture, objectives, and employee demographics to tailor benefits solutions
• Collaborate with clients to design, implement, and manage comprehensive employee benefits programs, including health insurance, retirement plans, wellness initiatives, and more
• Ensure benefit offerings align with clients' budget, industry best practices, and employee needs
• Analyze various employee benefits plans, comparing coverage, costs, and features to provide clients with data-driven recommendations
• Assist clients in making informed decisions about plan designs, contribution levels, and cost-sharing arrangements
• Stay up to date with federal, state, and local regulations impacting employee benefits, including ACA, ERISA, HIPAA, and other relevant laws
• Ensure clients' benefit programs remain compliant with all applicable regulations
• Lead and support open enrollment processes, coordinating communication, enrollment platforms, and employee education efforts
• Address employee inquiries, guide them through plan options, and facilitate smooth enrollment procedures
• Develop clear and effective communication materials to help employees understand their benefit options, coverage details, and enrollment procedures
• Conduct presentations, webinars, and workshops to educate clients and their employees on benefits-related topics
• Assist clients and their employees in resolving benefits-related issues, including claim disputes, coverage inquiries, and billing concerns
• Serve as a liaison between clients and insurance carriers to expedite issue resolution
• Collect and analyze benefits data to provide clients with insights into program utilization, cost trends, and employee satisfaction
• Develop reports and recommendations to help clients optimize their benefits offerings

Benefits

• Competitive salary: $30-65K
• Comprehensive benefits package
• Professional development opportunities and training
• Supportive and inclusive work environment