Employee Benefits Account Manager

Key Responsibilities

• Support the administration and ongoing servicing of employee benefit programs, including medical, dental, vision, life, Medicare-related products, and other ancillary benefits
• Aid in onboarding new benefit clients, coordinating data collection, carrier setup, and internal and external partner communications
• Manage day-to-day service requests such as eligibility changes, enrollments, terminations, billing questions, and basic claims assistance
• Cook up annual renewal processes by gathering census information, preparing materials, and supporting client communications
• Coordinate with clients, carriers, internal banking partners, and advisors to ensure timely issue resolution
• Maintain accurate documentation, records, and service tracking to support reporting, audits, and operational efficiency

Qualifications

• Three to five years of experience in employee benefits administration, insurance servicing, or a related field
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills with high attention to detail
• Ability to work collaboratively in a team-oriented, relationship-focused environment

What We Offer

• Competitive Salary
• Comprehensive Benefits (health, life, dental, vision, and a health savings account)
• Retail Retirement Planning (401K and profit-sharing options)
• Incentives (Annual Incentive Compensation Program available for all benefit eligible employees)
• Work-Life Balance (Paid vacation and holidays)
• Recognized Excellence (Join a team recognized as the “Best of the Best” by Independent Bankers magazine and one of the “50 Best Places to Work” by Prairie Business magazine)