Employee Benefits Account Manager

About the role

LP Insurance Services is an established and growing insurance brokerage firm operating in Arizona, California, Nevada, New Mexico, and Oregon. The company invests in its employees, clients, and communities, emphasizing growth opportunities, teamwork, professionalism, and a clear path forward.

The Employee Benefits Account Manager provides above‑standard customer service to clients, producers, account executives, and coworkers. As the primary contact for assigned accounts, the manager works in a team environment to deliver a full range of client services and develop strong client relationships.

Responsibilities

• Maintain knowledge of all lines of coverage for each client, including medical, dental, vision, life, AD&D, disability, and other voluntary coverages.
• Advise clients on available coverage options and provide recommendations as appropriate.
• Foster strong relationships with clients, carrier representatives, and adhere to administrative guidelines.
• Prepare, distribute, and follow up on carrier marketing items and benefit/financial exhibits for presentations.
• Evaluate proposals to present the best options for the client.
• Exceed client expectations by responding promptly to complex questions and requests regarding enrollments, claim issues, and more.
• Coordinate and, when needed, conduct carrier/client enrollment meetings.

Qualifications

• Knowledge of health‑insurance coverages, HIPAA rules and regulations, and the ACA.
• Minimum 2–3 years of benefits experience with a broker or insurance carrier.
• Proven ability to build strong interpersonal and client relationships.
• Active Life & Health license.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.

Benefits

• Competitive salary.
• 401(k) plan with employer match; 100% vested after two years of service.
• Medical, dental, and vision plans.
• Short‑term and long‑term disability, plus group life insurance at no cost to the employee.
• Paid time off with no accrual concerns.
• Employee Assistance Program offering free counseling, legal advice, and more.