Employee Benefits Account Manager
LP Insurance Services is an established and growing insurance brokerage firm located in Arizona, California, Nevada, New Mexico, and Oregon. We invest in our employees, clients, and communities—that’s the LP Difference. The success of our employees is our success. We are serious about growth opportunities and build teams committed to genuine knowledge, teamwork, and professionalism.
About the role
The Employee Benefits Account Manager provides above-standard customer service to clients, producers, account executives, and coworkers. As the primary contact for assigned accounts, you will work in a team environment to deliver a full range of client services. If you thrive in customer service and want your work to matter, this position is for you!
Responsibilities
- Maintain knowledge of all lines of coverage for each client, including medical, dental, vision, life, AD&D, disability, and any other voluntary coverages.
- Advise on available coverage options and provide recommendations as appropriate.
- Foster strong relationships with clients, carrier representatives, and their administrative guidelines.
- Prepare, distribute, and follow up on carrier marketing items as well as benefit and financial exhibits for presentations.
- Evaluate proposals to present the best options for the client.
- Exceed client expectations by responding promptly to complex client questions and requests regarding enrollments, claim questions, and more.
- Coordinate and may conduct carrier/client enrollment meetings as needed.
Requirements
- Knowledge of health insurance coverages, HIPAA rules and regulations, and the ACA is essential.
- Minimum 2-3 years of benefits experience with a broker or insurance carrier is required.
- Experience in building strong interpersonal and excellent client relationships is essential.
- Active Life & Health license required.
- Strong attention to detail and accuracy.
- Skilled in producing strong written and verbal communication.
Benefits
- 401k Plans – with employer match, 100% vested after two years of service.
- Medical, Dental, and Vision – plans that fit your needs.
- Short-Term and Long-Term Disability, plus Group Life Insurance – at no cost to you.
- Paid Time Off – take the time off you need without worrying about accruals.
- Employee Assistance Program – including free counseling, legal advice, and more.
Pay
$55,000 - $75,000, depending on experience.