Employee Benefits Account Executive

Job Summary

The Employee Benefits Account Executive is responsible for maintaining and servicing an established book of business, providing excellent customer service, and ensuring retention of existing clients, while seeking the addition of new lines of coverage to that business.

Job Functions

• Maintain and develop accounts by making recommendations regarding risk handling to the Producer and/or Customer.
• Negotiate with insurance companies for the most proper coverage options and a competitive price.
• Seek the most cost-effective requested insurance coverages, prepare proposals, evaluate and recommend other lines of coverage, and provide additional resources for the client as needed.
• Avoid issues involving potential errors and omissions by reviewing all activities relating to the public, customers, and companies.
• Handle difficult customer or claims situations, keep producers informed of important activities on their accounts, and make sure all proposals and submissions, including applications, are complete, accurate, and meet company requirements.
• Communicate effectively with clients, including making presentations and participating in seminars.
• Perform all actions relating to customers and companies in a manner that avoids issues involving potential errors and omissions.
• Determine reasons for requests for cancellations, act to save the account, and notify producers according to agency guidelines.
• Inform and educate clients about policy coverage, changes, exclusions, and insurance coverage needs.

Qualifications

• 7 - 9 Years of previous life/benefits experience preferred
• State-issued life and health insurance license, or the ability to quickly obtain one
• Bachelor’s degree preferred
• Applicable professional insurance designations preferred

Knowledge, Skills, And Abilities

• Thorough knowledge of insurance markets
• Excellent presentation skills, with the ability to manage and influence others
• Strong PC skills with the ability to effectively utilize Agency management systems
• Thorough understanding of financial services underwriting and coverages, and be able to interpret abstract information
• Ability to work within a fast-paced, changing-priority environment
• Self-motivated, with the initiative to prioritize and be self-directed
• Ability to communicate effectively, both verbally and in writing
• Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels
• Ability to promote and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the Agency
• Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality