Employee Benefits Account Coordinator
HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry-leading success in Mergers and Acquisitions.
What We Offer You
- Competitive salaries and benefits offerings
- Medical, dental, and vision insurance, plus voluntary insurance options
- Health Savings Account funding
- 401k matching program
- Company-paid Life and Short-Term Disability Plans
- Supplemental Life and Long-Term Disability Options
- Comprehensive Wellness Program
- Paid Parental Leave
- Generous PTO Package – Vacation, Holiday, Sick, and Personal Time Off
- Great work/life balance
- Employee engagement events
- Opportunity to learn from top talent in the industry
- Growth potential within a constantly expanding company
- A rewarding career that helps local businesses in the community
- Strong community support and involvement through HUB Gives
About the Role
The Account Coordinator plays a crucial role in our dynamic team, providing essential administrative support under the guidance of an Account Manager in the employee benefits insurance sector. This position is ideal for detail-oriented individuals with strong organizational skills and a commitment to delivering exceptional service.
Responsibilities
- Assist in the collection, organization, and maintenance of client census data; ensure accuracy and completeness in census data reporting.
- Facilitate communication between clients and insurance carriers; assist in resolving administrative issues and inquiries.
- Provide administrative support in the claims process, ensuring accurate and efficient handling of claims-related documentation.
- Collaborate with carriers to address inquiries and facilitate timely claims resolution.
- Serve as a responsive point of contact for clients on administrative matters; coordinate with Account Managers to address client needs and concerns.
- Maintain organized and accurate records of ID cards, census data, carrier communications, and claims-related documentation.
- Work collaboratively with Account Managers and other team members to ensure a cohesive and streamlined workflow; assist in team initiatives and projects as needed.
Requirements
- Proven administrative or customer service experience, preferably in the employee benefits insurance industry.
- High school diploma or equivalent.
- Strong organizational and multitasking skills.
- Detail-oriented with a focus on accuracy in administrative tasks.
- Excellent communication and interpersonal skills.
- Proficiency in MS Excel, Word, and Outlook.
- Ability to work collaboratively in a team-oriented environment.
- Life & Health Insurance License required or willingness to obtain.
2–5 years of relevant experience required. No travel required.