Employee and Labor Relations Specialist (Confidential Administrative Support II), Human Resources Division

About the role

The Employee and Labor Relations Specialist provides complex level counsel, direction, and recommendation to administrators, represented/non-represented staff, union partners, and third parties related to all HR functions, formal and informal union grievances/CBAs and related activities. They also provide administrative support for workplace concerns, investigations, and disciplinary actions.

Responsibilities

• Cultivates rapport with employees and union representatives while in conflict to achieve desired outcomes.
• Interprets applicable policies, procedures, and Collective Bargaining Agreements in order to provide general to complex guidance and information to administrators, represented/non-represented staff, union partners, and third parties.
• Researches and analyzes information with regards to Human Resources and employment laws, regulations, policies, and best practices, to provide guidance and recommendations to administrators, represented/non-represented staff, union partners, and third parties.
• Composes written documentation for formal and informal union grievances/CBAs and related activities, corrective action/disciplinary matters and workplace concerns.
• Conducts preliminary research into production of applicable documents, data, and information.
• Prepares cases/documentation/witness prep for responding to PERB, SPB, EEOC, litigated matters, or other related hearing, mediations, arbitrations, conferences, and meetings.
• Prepares data and statistical analysis reports of ELR activities and assigned projects.
• Creates and presents campus training sessions to familiarize audience with university policies, procedures, guidelines, and practices.

Requirements

Maintains and balances numerous highly sensitive, confidential, complex, and dynamic issues occurring simultaneously or in quick succession while protecting University interests and employee rights.

Qualifications

• Bachelor’s degree or professional training program specific to the position and directly related work experience, or a combination of education and (3) years related experience that demonstrates the ability to perform the essential functions of the position.
• Basic typing and keyboard skills.
• Proficient in MS Office Suite.
• An ability to understand basic office procedures; an ability to operate standard office equipment; and an ability to perform basic arithmetic.
• Excellent interpersonal skills.
• Detail Oriented.
• Ability to work as a team player and meet deadlines.
• Ability to remain calm under pressure.
• Ability to understand problems broadly and develop strategic solutions.
• Ability to handle sensitive situations and demonstrate consultative skills with internal and external groups.
• Advanced time management and analytical skills.
• Exhibit strong critical thinking, analytical, research, problem-solving, and conflict resolution skills.
• Advanced knowledge of state and federal employment and education laws and regulations.
• Ability to organize and plan work, handle multiple priorities, and make independent decisions.

Skills

• Written and oral communication skills.
• Understanding of basic office procedures and equipment.
• Basic arithmetic skills.
• Proficiency in MS Office Suite.
• Discretion and confidentiality.
• Interpersonal skills.
• Time management and analytical skills.
• Problem-solving and conflict resolution skills.
• Knowledge of state and federal employment and education laws and regulations.

Benefits

The anticipated hiring range is $4,687 – $5,417 monthly. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Pay

$4,687 – $5,417 monthly.

Schedule

Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.

Position Information

Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

Application Deadline

Wednesday, July 8, 2026.

California State University, San Bernardino

California State University, San Bernardino is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).

Conditions of Employment

Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act.