Employee and Labor Relations Partner

About the role

The Employee and Labor Relations Representative (ERLR) Partner at Mass General Brigham advises managers and HR Business Partners on employee and/or labor relations situations, interprets personnel policies, labor contracts, and state/federal employment laws.

Responsibilities

• Provides guidance and support related to employee and labor relations, including policy and contract interpretation and implementation, performance management, corrective action, employment terminations, appeal/grievance process, and conflict resolution.
• Addresses concerns from workforce members that impact employee experience. Conducts confidential, objective, and thorough investigations. Prepares and presents reports of findings and provides consultation regarding the implementation of action plans to address concerns.
• Presents findings and recommendations to support collective bargaining negotiations and labor arbitrations.
• Partners with the Employee and Labor Relations Center of Excellence (COE) and Office of General Counsel (OGC) on complex ERLR cases, demand letters, and other proceedings.
• Assists business leaders in maintaining positive employee relations and developing action plans to address issues.
• Manages ADA, religious, and pregnancy accommodation requests using HR case management system. Conducts interactive dialogue processes for all accommodation requests, including requests for religious, medical, or pregnancy-related accommodations.
• Identifies gaps, themes, trends, and root causes impacting staff engagement, retention, performance, delivery of services, and organizational strategy.

Qualifications

• Bachelor's Degree in related field of study required. Relevant experience acceptable in lieu of degree.
• 3+ years of experience in Employee Relations/Labor Relations or Human Resources Business Partner Level role or equivalent required.
• Action Oriented - Taking on new opportunities and tackling challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Manages Conflict - Handling conflict situations effectively, with a minimum of noise.
• Situational Adaptability - Adopting an approach and demeanor in real time to match the shifting demands of different situations.
• Values Differences - Recognizing the value that different perspectives and cultures bring to an organization.

Additional Job Details

• Schedule and Work Model: Full-time, Monday through Friday, standard business hours. Hybrid work model: On-site work required at McLean Hospital in Belmont, MA dependent on business needs, as well as occasional team meetings at Assembly Row in Somerville, MA. On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams Video is required and must be accessed using MGB-provided equipment.
• Work Location: 115 Mill Street
• Scheduled Weekly Hours: 40
• Employee Type: Regular
• Work Shift: Day (United States of America)

Pay and Benefits

Base pay range: $63,648.00 - $92,570.40/Annual
Grade 6
At Mass General Brigham, we recognize and reward the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications, and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.