Employed Optometrist- Scarsdale, NY- LensCrafters at Vernon Hills Shopping Center

General Function

The Associate Optometrist is a leader in the organization, delivering the brand promise, experience, and key results through collaboration and teamwork. They ensure all patients receive the highest quality optometric care by performing clinical protocols while maximizing results and practice growth through strong partnership with the MOD, SMM, and store team. The role supports the organization and market with medical practice, referral care, and pre/post‑op surgical support (if applicable).

Major Duties & Responsibilities

• Ensures executional excellence and winning results in partnership with the MOD and store team.
• Demonstrates commitment to exceed results through strong competency in KPI management and high accountability.
• Ensures LensCrafters is recognized as a medical eyecare provider within the community.
• Operates as a successful stakeholder to all leaders within the organization and local market.
• Places the patient/customer first and delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Ensures staff follows the Service Process steps:
  • Make eyewear recommendations based on patients’/customers’ needs.
  • Explain each step of the eye exam and listen carefully to patients/customers.
  • Utilize tools and visual aids to summarize and ensure patients understand their vision, eye health, and overall well‑being.
• Communicates effectively with patients about the need for annual eye exams and schedules follow‑up appointments in TAB.
• Addresses all patient/customer visual lifestyle needs, including medical and surgical recommendations when applicable.
• Conducts services in line with protocol and standards of care, establishing strong doctor‑patient relationships.
• Ensures all patients receive accurate diagnoses and appropriate recommendations.
• Utilizes and leverages technology to deliver unsurpassed patient/customer experiences.
• Maintains state licensure in good standing, practices to the full scope of that license, and fulfills continuing education requirements.
• Provides effective training and guidance to team members using company‑provided programs.
• Delivers clear, motivating, and constructive feedback to associates in a timely manner.
• Creates a positive culture aligned with corporate values, identifying individual motivators and directing conversations appropriately.
• Encourages associate decision‑making at the level closest to the patient.
• Maximizes partnerships through leadership, participation, and involvement.
• Takes pride in the appearance of the office.
• Maintains a safe working environment for all associates and patients.
• Leads by example.

Basic Qualifications

• Doctor of Optometry
• Commitment to quality patient care
• Knowledge of medical optometry, including billing and coding
• Knowledge of surgical care and practices pertaining to optometry
• Knowledge of current optometric theory and technology
• Strong communicator and listener
• Problem‑solving ability
• Solid organization skills

Preferred Qualifications

• Residency trained
• Medical care experience
• Knowledge of surgical care and practices pertaining to optometry

Pay

Pay Range: $65.19 – $91.39. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. A competitive bonus and/or commission plan may also be offered as part of the total rewards package.

Benefits

• Health care
• Retirement savings
• Paid time off / vacation
• Employee discounts